Just purchased a FreedomPop - **-Month Prepaid Plan LTE *-in-* SIM Card Kit from Best B...
GetHuman-apdaigen's customer service issue with FreedomPop from May 2019
Help with my FreedomPop issue
The issue in GetHuman-apdaigen's own words
Just purchased a FreedomPop - **-Month Prepaid Plan LTE *-in-* SIM Card Kit from Best Buy and a Samsung Galaxy J* Core **** Factory Unlocked *G LTE Android Phone from Amazon. The phone arrived with a warning notice that this device is not compatible with Verizon, Sprint, or any other CDMA provider. But my understanding is that FreedomPop uses the Sprint Network. Can I use a SIM from that kit with that phone under a Freedom Pop plan?
GetHuman-apdaigen did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman-apdaigen fixed the problem
Called back in to Freedom Pop and got a rep who confirmed that for GSM phones, Freedom Pop uses AT&T network, so the phone I have should work.
Please help with my FreedomPop issue
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