I requested port out ** days ago my number from freedompop to sprint. Sprint called me...

GetHuman2597454's tech support issue with FreedomPop from March 2019

Help with my FreedomPop issue
The issue in GetHuman2597454's own words
I requested port out ** days ago my number from freedompop to sprint. Sprint called me and told me that my number has a hold from freedompop. I tried to call them and i find out that i have to pay $*.** per month to even call or email support so i paid it seven days ago. I called them atleast twenty times but i cannot get anybody on the phone. I tried to submit a ticket but it says i have to upgrade to premium service which i already did seven days ago. I emailed them to change my account subscription so i can submit support ticket four days ago and still did not hear anything. Ridiculous !!!! Only thing i want is my number port out. I even paid for premium service to port out my number and still nothing is happening. I am really really unhappy with the customer service. DO NOT use freedom pop service. Use some other low price carriers but stay away from Freedom pop.
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FreedomPop

tech support issue
Reported by GetHuman2597454
Mar 26th, 2019 - a mon ago
I have an issue with FreedomPop too
Fixed
Seen by 7 customers so far
Similar issue to 3153 others
0 customers following this
Items needed
Account holder name
Billing address
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Last 4 digits of SSN
Timeline
GetHuman2597454 started working on this issue
Mar 26th 4:11pm
GetHuman2597454 shared this issue with friends on Facebook
Mar 26th 4:11pm
GetHuman2597454 indicated the issue is not fixed yet.
Mar 26th 4:13pm