please cancel my service. received my SIM card but it does not work in my phone therefo...

GetHuman-mscntist's cancelation issue with FreedomPop from April 2018

Help with my FreedomPop issue
The issue in GetHuman-mscntist's own words
please cancel my service. received my SIM card but it does not work in my phone therefore have not set up an account. (too old a model) must get compatible phone to use. what should I do with this SIM card? Return?*Have been trying to call, but can not get through. Please advise.
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FreedomPop

cancelation issue
Reported by GetHuman-mscntist
Apr 27th, 2018 - 7 mons ago
I have an issue with FreedomPop too
Not resolved
Seen by 11 customers so far
Similar issue to 1747 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman-mscntist started working on this issue
Apr 27th 6:32pm
GetHuman-mscntist shared this issue with others over email
Apr 27th 6:35pm
GetHuman-mscntist indicated the issue is not fixed yet.
Apr 27th 9:25pm
GetHuman-mscntist indicated the issue is not fixed yet.
Apr 27th 9:37pm
GetHuman-mscntist indicated the issue is not fixed yet.
Apr 27th 9:37pm
GetHuman-mscntist indicated the issue is not fixed yet.
Apr 28th 8:46pm
GetHuman-mscntist indicated the issue is not fixed yet.
Apr 30th 8:07pm
GetHuman-mscntist indicated the issue is not fixed yet.
Apr 30th 8:22pm
GetHuman-mscntist indicated the issue is not fixed yet.
May 1st 8:22pm