My name is Patricia Cascone, I had an order cancelled on me, this is the *nd time this...

GetHuman-trisav's customer service issue with from September 2018

15 views | 656 similar | 0 following
Help with my issue
First: share to improve GetHuman-trisav's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-trisav's next move: talk to again when they open.'s call center is closed now. We will send GetHuman-trisav a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-trisav may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman-trisav's own words
My name is Patricia Cascone, I had an order cancelled on me, this is the *nd time this has happened, probably because of my shipping and billing address. I'm very upset about this because I had a discount of **% special promotion applied to the order which I won't get now if I reorder. I think there's a better way of doing this, rather than cancel someone's order. I want to reorder the original products but am nit getting the original special promotion which because you cancelled my order. Also I called * times to speak to a live agent just now, first * attempts waited several minutes and got disconnected, *rd attempt was midway through my conversation and got disconnected, rather annoying. I wish to reorder but want the special promtion that I originally had. Thank you

GetHuman-trisav did not yet indicate what should do to make this right.

How GetHuman-trisav fixed the problem

We are waiting for GetHuman-trisav to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common customer problems.
How Do I Dispute a Charge from Forever21?How Do I Cancel My Forever21 Order?How Do I Track My Forever 21 Order?How Do I Return an Order to Forever21?How Do I Cancel an Order on Forever 21?
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-trisav fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman-trisav
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 656 others
0 customers following this


GetHuman-trisav started working on this issue
Sep 17th, 2018 2:11pm