My name is Patricia Cascone, I had an order cancelled on me, this is the *nd time this...

My name is Patricia Cascone, I had an order cancelled on me, this is the *nd time this has happened, probably because of my shipping and billing address. I'm very upset about this because I had a discount of **% special promotion applied to the order which I won't get now if I reorder. I think there's a better way of doing this, rather than cancel someone's order. I want to reorder the original products but am nit getting the original special promotion which because you cancelled my order. Also I called * times to speak to a live agent just now, first * attempts waited several minutes and got disconnected, *rd attempt was midway through my conversation and got disconnected, rather annoying. I wish to reorder but want the special promtion that I originally had. Thank you