My name is Patricia Cascone, I had an order cancelled on me, this is the *nd time this...

GetHuman-trisav's customer service issue with Forever21.com from September 2018

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The issue in GetHuman-trisav's own words
My name is Patricia Cascone, I had an order cancelled on me, this is the *nd time this has happened, probably because of my shipping and billing address. I'm very upset about this because I had a discount of **% special promotion applied to the order which I won't get now if I reorder. I think there's a better way of doing this, rather than cancel someone's order. I want to reorder the original products but am nit getting the original special promotion which because you cancelled my order. Also I called * times to speak to a live agent just now, first * attempts waited several minutes and got disconnected, *rd attempt was midway through my conversation and got disconnected, rather annoying. I wish to reorder but want the special promtion that I originally had. Thank you

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How Do I Dispute a Charge from Forever21?How Do I Cancel My Forever21 Order?How Do I Track My Forever 21 Order?How Do I Return an Order to Forever21?How Do I Cancel an Order on Forever 21?
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Forever21.com

Customer service issue
Reported by GetHuman-trisav
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 656 others
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Timeline

GetHuman-trisav started working on this issue
Sep 17th, 2018 2:11pm