Complaint about customer service . Asked employer if I could buy a shirt on the mannequ...

GetHuman702882's customer service issue with Forever21.com from May 2018

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The issue in GetHuman702882's own words
Complaint about customer service . Asked employer if I could buy a shirt on the mannequin since there was only a large left and she told me no. I let her know that I had the manager upstairs do it for me and there was no problem.* She still told me no. That upstairs was different than down stairs. She was super rude. I said that it's the same store and what's the difference. She said we have different rules downstairs. Every store that I have shopped in my life has had no problem with this. There were only two shirts left the large that didn't fit and the one on the mannequin that would fit. Just wanted someone to know that she was rude and should not work in a customer service environment. And the same store should have the same rules upstairs and downstairs. If you want business you should help out the customer and if you want a sale get the shirt off the mannequin.
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Forever21.com

Customer service issue
Reported by GetHuman702882
May 20th, 2018 - 6 mons ago
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GetHuman702882 started working on this issue
May 20th 11:33pm