Fiverr Has Temporarily Disabled My Account

GetHuman3782908's Account Access issue with Fiverr from October 2019

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Name on the account, Billing address, and Email address on the account
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The issue in GetHuman3782908's own words
Get my earnings, access previous work, contact sellers, change my payment email address. ... My account has been temporarily disabled. I have already sent a support ticket detailing that the odd activity in my account which precipitated that action was me trying to change my email address. But I have had no response from Fiverr support at all. In the meantime I am trying to withdraw money (my own earnings) from my Fiverr account, and I need to download a graphic that I cannot find on my PC, but I cannot download anything as my account has been disabled. I really need to get access to my account.**Despite saying that "Restricted users can access their orders", I cannot. All my previous orders are barred from access.
They won't tell me what they do and do not know therefore I do not know what they don't realise.
I want money which belongs to me! I want access to work which I have previously paid for!
I am both a buyer and a seller. Fiverr sent me an email this week telling me that I have been promoted to a Level One Seller. Great! The following day they disabled my account. Not so great! This makes no sense at all. They refuse to respond to my support tickets.
Everything - including being nearly fooled into using an external *rd party service which would have been able to do nothing. Fiverr refuses to reply to me.
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All my currect earnings
Account Access issue
Reported by GetHuman3782908
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1570 others
0 customers following this


GetHuman3782908 started working on this issue
Oct 17th, 2019 4:27pm
GetHuman3782908 indicated the issue is not fixed yet.
Oct 18th, 2019 8:52pm

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