GetHuman3782908's Account Access issue with Fiverr from October 2019
Help with my Fiverr issue
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Before contacting them, items GetHuman3782908 may need:
Name on the account, Billing address, and Email address on the account
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3782908's own words
Get my earnings, access previous work, contact sellers, change my payment email address. ... My account has been temporarily disabled. I have already sent a support ticket detailing that the odd activity in my account which precipitated that action was me trying to change my email address. But I have had no response from Fiverr support at all. In the meantime I am trying to withdraw money (my own earnings) from my Fiverr account, and I need to download a graphic that I cannot find on my PC, but I cannot download anything as my account has been disabled. I really need to get access to my account.**Despite saying that "Restricted users can access their orders", I cannot. All my previous orders are barred from access.
They won't tell me what they do and do not know therefore I do not know what they don't realise.
I want money which belongs to me! I want access to work which I have previously paid for!
I am both a buyer and a seller. Fiverr sent me an email this week telling me that I have been promoted to a Level One Seller. Great! The following day they disabled my account. Not so great! This makes no sense at all. They refuse to respond to my support tickets.
Everything - including being nearly fooled into using an external *rd party service which would have been able to do nothing. Fiverr refuses to reply to me.
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How GetHuman3782908 fixed the problem
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GetHuman3782908 indicated the issue is not fixed yet.
Oct 18th, 2019 8:52pm
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