Hi, *My fitbit which was given to me as a gift by my brother last year (purchased *th D...

GetHuman1694831's customer service issue with Fitbit from December 2018

Help with my Fitbit issue
The issue in GetHuman1694831's own words
Hi, *My fitbit which was given to me as a gift by my brother last year (purchased *th December **** via US Amazon to AU). Few months ago my device started swiching it’s notifications on and off continuously until the battery died. Tried all the advice online, but everytime i recharge the problem re-starts. I thought i will try after some time and it’s still a problem. Very dissapointed as Normally i was quite happy with it (also had previous version with No problems). My brother contacted Amazon and They advised to contact UK support centre. Im concerned as tried calling but the number given Is not working. Hopefully you can help and i Would be happy with replacement. Many thanks, Martyna Mnich
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Fitbit

Customer service issue
Reported by GetHuman1694831
Dec 5th, 2018 - a mon ago
I have an issue with Fitbit too
Fixed
Seen by 5 customers so far
Similar issue to 2093 others
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Timeline
GetHuman1694831 started working on this issue
Dec 5th, 2018 2:46pm
GetHuman1694831 indicated the issue is not fixed yet.
Dec 5th, 2018 6:50pm