My charge * fitbit strap broke while on vacation in February. I have yet to find one a...
GetHuman-gmlipse's complaint issue with Fitbit from April 2018
Help with my Fitbit issue
GetHuman-gmlipse's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman-gmlipse a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-gmlipse's own words
My charge * fitbit strap broke while on vacation in February. I have yet to find one appropriate for a woman. Many stores tell me that such accessory products are hard to come by. Why??? What am I to do?**You got me hooked to steps & health. I was so looking forward to walking the beach & maintaining my steps. Do you know hard that is when its in a pocket or carrying it??? Now I friends walking to tell me my steps!!!!**And then I search our province & can only find one that would suit a man...not a woman. My strap was purple. None to be found. Pink was out of stock. Not happy.**I would gladly send you a picture as well if I had email access through my phone.**What do you suggest I do? Sorry buying a new one is not in my budget!!! **You have my email address, my phone ****-***-****, my address *** Upham Street. Woodstock, NB, E*M*X***Looking forward to some contact as this is the *nd letter written. Apparently the *st didn't go through. Sure hope this one does!!!**Thanking you in advance for a response.**Sincerely*Gail Lipsett
GetHuman-gmlipse did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman-gmlipse fixed the problem
We are waiting for GetHuman-gmlipse to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Fitbit customer problems.