My charge * fitbit strap broke while on vacation in February. I have yet to find one a...

GetHuman-gmlipse's Complaint issue with Fitbit from April 2018

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The issue in GetHuman-gmlipse's own words
My charge * fitbit strap broke while on vacation in February. I have yet to find one appropriate for a woman. Many stores tell me that such accessory products are hard to come by. Why??? What am I to do?**You got me hooked to steps & health. I was so looking forward to walking the beach & maintaining my steps. Do you know hard that is when its in a pocket or carrying it??? Now I friends walking to tell me my steps!!!!**And then I search our province & can only find one that would suit a man...not a woman. My strap was purple. None to be found. Pink was out of stock. Not happy.**I would gladly send you a picture as well if I had email access through my phone.**What do you suggest I do? Sorry buying a new one is not in my budget!!! **You have my email address, my phone ****-***-****, my address *** Upham Street. Woodstock, NB, E*M*X***Looking forward to some contact as this is the *nd letter written. Apparently the *st didn't go through. Sure hope this one does!!!**Thanking you in advance for a response.**Sincerely*Gail Lipsett

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Fitbit

Complaint issue
Reported by GetHuman-gmlipse
Apr 26th, 2018 - 2 years ago
Not resolved
Seen by 46 customers so far
Similar issue to 3629 others
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Timeline

GetHuman-gmlipse started working on this issue
Apr 26th, 2018 9:51pm
GetHuman-gmlipse shared this issue with others over email
Apr 26th, 2018 9:53pm
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Apr 26th, 2018 9:53pm