My Fitbit watch broke band broke the metal attachment between watch & band It was giv...

GetHuman-gwindove's repair request issue with Fitbit from April 2018

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The issue and preferred resolution, in GetHuman-gwindove's own words:
My Fitbit watch broke band broke the metal attachment between watch & band It was given to me for Xmas Is it under warranty. And how do I get it fixed
I trust that Fitbit will make this right and come up with a resolution that is fair.
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Fitbit

repair request issue
Reported by GetHuman-gwindove
Apr 25th, 2018 - 3 mons ago
I have an issue with Fitbit too
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Seen by 15 customers so far
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Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account
Timeline
GetHuman-gwindove started working on this issue
Apr 25th 7:08pm