What happen to my card if may maintaining balance is decreased

GetHuman-jeremarl's customer service issue with First Security Bank from June 2018

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Help with my First Security Bank issue
Before contacting them, items GetHuman-jeremarl may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
GetHuman-jeremarl's next move: go to the First Security Bank help center.
First Security Bank doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jeremarl will want to follow the link below to head to their help center. We will check on GetHuman-jeremarl later to make sure it's all set or try to help escalate.
First Security Bank Help Center
The issue and preferred resolution, in GetHuman-jeremarl's own words:
The problem I ran into: What happen to my card if may maintaining balance is decreased
I trust that First Security Bank will make this right and come up with a resolution that is fair.
Help with my First Security Bank issue
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First Security Bank

Customer service issue
Reported by GetHuman-jeremarl
Jun 6th, 2018 - 13d ago
I have an issue with First Security Bank too
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Seen by 3 customers so far
Similar issue to 324 others
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Timeline
GetHuman-jeremarl started working on this issue
Jun 6th 7:22am