My real racing * iOS mobile game keeps getting stuck on downloading assists and refuses...

GetHuman-ianaldre's customer service issue with Firemonkeys from November 2018

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The issue in GetHuman-ianaldre's own words
My real racing * iOS mobile game keeps getting stuck on downloading assists and refuses to download. I have tried all the trouble shooting, reset device, re install the app. Everything! And cloud save downloads! Also your website at firemoneys doesnt even work! So frustrating I can’t find anyone to fix my issue. Your website won’t even let my set my password! Your buttons don’t work! Hire more IT! Miss playing my game because of this, hope it can be fixed soon.
GetHuman-ianaldre did not yet indicate what Firemonkeys should do to make this right.
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Firemonkeys

Customer service issue
Reported by GetHuman-ianaldre
Nov 30th, 2018 - 6 mons ago
I have an issue with Firemonkeys too
Not resolved
Seen by 3 customers so far
Similar issue to 67 others
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Timeline
GetHuman-ianaldre started working on this issue
Nov 30th, 2018 4:17pm