i called and made arrangements for automatic payments for the *rd (starting in nov...

GetHuman3779918's customer service issue with Fingerhut from October 2019

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The issue in GetHuman3779918's own words
i called and made arrangements for automatic payments for the *rd (starting in nov) ,,,,of every month! so i got charged early! causing my bank account to be negative! so i called fingerhut customer service im suppose to get credit for the negative fees and got credit of **.** not **.** and now my account statement says late!? no payment and its all messed up! why??! Previous Balance ***.***Payments & Credits **.***Purchases & Debits *.***Fees Charged *.***Interest Charged *.***New Balance ***.***Credit Limit ****Available Credit ****Statement Closing Date *********Days in Cycle ***Past Due Amount *.***Minimum Payment Due **.** Payments*Minimum Due *$**.***Due Date************Scheduled Payment — Monthly on the *rd for Minimum Payment Due*View Scheduled Payments*Pay Minimum Due or Any Amount**Credit Activity*Current Balance *$***.***Available Credit*$*.**

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Fingerhut

Customer service issue
Reported by GetHuman3779918
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2011 others
0 customers following this

Timeline

GetHuman3779918 started working on this issue
Oct 17th, 2019 3:18am
GetHuman3779918 indicated the issue is not fixed yet.
Oct 22nd, 2019 8:58pm

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