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The issue in GetHuman-godsbroo's own words
Get a replacement ... I bought a Spare key watch collegiate collection, the Georgia Bulldog one. The second hand has fallen completely off and has now wedged itself under the minutes hand, so the watch is stopped. I just got off the phone with the manufacturer, and they informed me that it can be replaced. The lady I talked to said that I just needed to get a hold of Fingerhut and they would be able to process it or something so I could get a new one sent to me.
A watch as expensive as this shouldn't just fall apart after a few months
GetHuman-godsbroo did not yet indicate what Fingerhut should do to make this right.
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