I ordered a pair of shoes and the shoes that I received are not what is pictured on the...

GetHuman976262's customer service issue with Fingerhut from August 2018

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The issue in GetHuman976262's own words
I ordered a pair of shoes and the shoes that I received are not what is pictured on the website. The shoe on the website has strings. The shoe I received has Velcro. I want the item I ordered.
GetHuman976262 did not yet indicate what Fingerhut should do to make this right.
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Fingerhut

Customer service issue
Reported by GetHuman976262
Aug 10th, 2018 - a yr ago
I have an issue with Fingerhut too
Not resolved
Seen by 6 customers so far
Similar issue to 262 others
0 customers following this
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Timeline
GetHuman976262 started working on this issue
Aug 10th, 2018 6:09pm