I called yesterday because a rep told me that they had received the items that I ordere...

GetHuman749478's customer service issue with Fingerhut from June 2018

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The issue in GetHuman749478's own words
I called yesterday because a rep told me that they had received the items that I ordered back and asked me if i wanted a refund or do they I want them to send it back. I said send it back. Well yesterday the rep told me that they only received a controller and a game back. I explained that I didn't receive the console, but they told me it was delivered to the front door to the address I gave but it was never received. I even specified that I wanted a signature for delivery or take it to the office of the apartment complex and that was not done. Please make this right because I should receive the system that I ordered. Thank you in advance
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Fingerhut

Customer service issue
Reported by GetHuman749478
Jun 5th, 2018 - a yr ago
I have an issue with Fingerhut too
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Seen by 1 customer so far
Similar issue to 284 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman749478 started working on this issue
Jun 5th, 2018 9:24pm
GetHuman749478 indicated the issue is not fixed yet.
Jun 5th, 2018 9:24pm