wrong water filter for my samsung refrigerator

GetHuman1611203's customer service issue with FiltersFast.com from November 2018

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The issue in GetHuman1611203's own words
tried calling to talk to someone in person and is not working ... need to know if water filter *pureh** ph***** was processed as return.*want to order *pack water filter *pureh**ph******thank you for your response*jim
don't know i do not work for your co
just need to know i can expext refund back to my account so i can order the right filter
i ordered the water filter i need last year and results were satisfactory
seems this only ave open to me to get things corrected*i'm sure you can resolve this also*thank you*jim
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FiltersFast.com

could not use because wrong type sent to me
Customer service issue
Reported by GetHuman1611203
Nov 23rd, 2018 - 10 mons ago
I have an issue with FiltersFast.com too
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Seen by 3 customers so far
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Timeline
GetHuman1611203 started working on this issue
Nov 23rd, 2018 5:44pm