I ordered * pk of water filters (*PH*****) the order was placed *-**-** it was back ord...

GetHuman-jimdurri's customer service issue with FiltersFast.com from August 2018

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The issue in GetHuman-jimdurri's own words
Get replacement filters for the ones lost and to send at no charge to me ... I ordered * pk of water filters (*PH*****) the order was placed *-**-** it was back ordered and shipped later. Was scheduled to ship bu usMail but was given to FED-EX. I checked the Tracking * and found that it had shipped several days earlier. I did not receive the filters. After three calls to fed-ex I finally spoke to a Rep.. I was told that you must contact them direct to help me. I need the replacement filters. I was told that you could receive a refund from fed-ex and replace the filters. The Tracking * ******************** Case * ********** My order * ******* --My original cost was $**.** Thank You for Your Help---James Durrington Phone ***-***-****
I need the filters but do not wish to pay again
replace the water filters at no charge to me
I will continue to purchase in the future if I am treated fairly
spoke to fed-ex several times -- can only be taken care of by Filters Fast
I have an issue with FiltersFast.com too
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FiltersFast.com

Water filters for my Samsung Ref.
Customer service issue
Reported by GetHuman-jimdurri
Aug 14th, 2018 - a yr ago
I have an issue with FiltersFast.com too
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Seen by 13 customers so far
Similar issue to 90 others
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Timeline
GetHuman-jimdurri started working on this issue
Aug 14th, 2018 8:37pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 17th, 2018 4:20pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 17th, 2018 4:32pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 18th, 2018 7:34pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 19th, 2018 8:28pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 19th, 2018 8:32pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 22nd, 2018 6:57pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 24th, 2018 7:14pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 24th, 2018 7:15pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 24th, 2018 7:21pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 24th, 2018 7:25pm
GetHuman-jimdurri indicated the issue is not fixed yet.
Aug 28th, 2018 9:23pm
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Aug 28th, 2018 9:25pm