Exchange two water filters for two that fit! EDR*RXD* is what I need!

GetHuman-jubileeb's customer service issue with FiltersFast.com from July 2018

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The issue in GetHuman-jubileeb's own words
Exchange filters. That don’t have the cardboard around them but never used . Unable to get the prepaid label . I was blocked from getting on that page for some reason! ... I have received two filters that don’t fit into a whirlpool water filter spot. I need . eDR*RXD*......will you accept the too big filters back? I cancelled my automatic deliveries but would start again if you send me two to replace the bigger ones. Thankyou, julie Blumentrittmy address is **** east Orchid ln. Phoenix , Arizona ***** Please reply that you got this note ,. Thanks
Sure wishi could talk with a live person!!!
Exchange the two filters that don’t fit and send me two that do fitEDR*RXD*
Several years now! I have just cancel my account but will start it again soon *** *EDR*RXD*. Is the right one
What is your email address? I’m trying to mail this to you but they reject filtersfast.com
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FiltersFast.com

Cp******* and cp*******
Customer service issue
Reported by GetHuman-jubileeb
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 38 customers so far
Similar issue to 46 others
0 customers following this
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Timeline

GetHuman-jubileeb started working on this issue
Jul 6th, 2018 6:15pm
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 6th, 2018 7:28pm
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Jul 6th, 2018 9:15pm
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Jul 6th, 2018 9:27pm
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Jul 6th, 2018 9:30pm
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Jul 6th, 2018 9:37pm
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Jul 6th, 2018 9:50pm
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Jul 7th, 2018 9:21pm
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Jul 7th, 2018 9:23pm
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Jul 7th, 2018 9:24pm
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Jul 9th, 2018 7:46pm
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Jul 9th, 2018 9:49pm
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 9th, 2018 10:15pm
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Jul 9th, 2018 11:24pm
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Jul 9th, 2018 11:30pm
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Jul 9th, 2018 11:36pm
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 10th, 2018 12:18am
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 10th, 2018 12:21am
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Jul 10th, 2018 12:22am
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Jul 10th, 2018 1:55am
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 10th, 2018 1:55am
GetHuman-jubileeb shared this issue with others over email
Jul 10th, 2018 1:56am
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 10th, 2018 2:49am
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 10th, 2018 4:07am
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 10th, 2018 4:23am
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Jul 10th, 2018 2:00pm
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Jul 10th, 2018 3:17pm
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 10th, 2018 10:17pm
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Jul 10th, 2018 10:34pm
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 11th, 2018 8:28pm
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Jul 12th, 2018 10:50pm
GetHuman-jubileeb indicated the issue is not fixed yet.
Jul 12th, 2018 10:52pm