I ordered some vitamins last week off the internet and fifth third bank stopped payment...

GetHuman711196's customer service issue with Fifth Third Bank from May 2018

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The issue in GetHuman711196's own words
I ordered some vitamins last week off the internet and fifth third bank stopped payment and froze my credit card and I haven’t been able to get it unfrozen because I have a new telephone number and I forgot to call fifth third bank and give them my new telephone number.I called them yesterday to give them my new telephone number and they told me that they couldn’t take the hold off of my credit card because they didn’t have my new telephone number,My new telephone number is ***-***-**** They told me to call back today and try again! I’m trying to get this problem straightened out but all I have is my new telephone number and I’m not sure what my old number was for sure.I dont know what else to do because I only have one telephone number listed with fifth third bank! All I want is to get my account opened up again incase I have an emergency.sincerly Timothy G Walker
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Fifth Third Bank

Customer service issue
Reported by GetHuman711196
May 23rd, 2018 - 6 mons ago
I have an issue with Fifth Third Bank too
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman711196 started working on this issue
May 23rd 3:37pm