I had a loan with Fifth third bank to pay on a Nissan Sentra SV **** I bought for about...

GetHuman692212's customer service issue with Fifth Third Bank from May 2018

Help with my Fifth Third Bank issue
The issue in GetHuman692212's own words
I had a loan with Fifth third bank to pay on a Nissan Sentra SV **** I bought for about $**,*** plus another $**** for GAP insurance and car warranty. I ended up selling my condo in one day and leaving the state in ** days and i didn't need the car so I went to Carmax and sold it to them. They paid around $*,*** and I paid like $****. Now Im in Salt Lake City (left Florida) yet I never received proof from your bank to show the Gap and warranty companies that i paid it off. I gave you my friends address here and was told * weeks ago, she should get the letter in ** days. I don't have the account number with me at this time... I may have misplaced it since I thought I didn't need it anymore. Can you look into this for me? I spent so much money getting here and on moving, I could really use the money from Gap and warranty co. My name is Rosemarie Mascitelli and my PREVIOUS address was **** Carambola Circle south, Coconut Creek, FL *****. My friend's address I told you to mail to is Friendship Manor **** east, *** south, apt **** Salt lake city, Utah *****
GetHuman692212 did not yet indicate what Fifth Third Bank should do to make this right.
I have an issue with Fifth Third Bank too
How GetHuman692212 fixed the problem
I called them during business hours- I found the account number when cleaning up. I also wrote a letter just in case. She said in * to ** business days I should receive proof I paid car off.
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Fifth Third Bank

Customer service issue
Reported by GetHuman692212
May 17th, 2018 - 10 mons ago
I have an issue with Fifth Third Bank too
Fixed
GetHuman692212 shared how to fix
Seen by 12 customers so far
Similar issue to 653 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman692212 started working on this issue
May 17th, 2018 1:10am
GetHuman692212 indicated the issue is not fixed yet.
May 17th, 2018 2:28am
GetHuman692212 confirmed the issue is fixed. Hooray!
May 18th, 2018 3:55pm