Fido cell number ***-***-******The fixture of "unlimited usage of dara for * sections...

GetHuman-kasimok's customer service issue with Fido from October 2018

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The issue in GetHuman-kasimok's own words
Fido cell number ***-***-******The fixture of "unlimited usage of dara for * sections" on my phone was default since third week of September,*as a result , my data has been over use .*I dispute on these over use charges of $** .*I have called up about ten times and the last answer from the operator Ms Dona that I would be given $** credit but have to pay for the upgrade .*I cancel the plan due to the reasons as below** the overuse charges should not be charge to me !** I should be given compensation of not able to use my data for the whole period stated third week of September** I would not agree to upgrade my pan as your operator has informed me , reason is that I only use less than half of the data on my plan in month of July, and zero usage in month of August.**Thank you for your attention to these matters .

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Customer service issue
Reported by GetHuman-kasimok
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 96 others
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GetHuman-kasimok started working on this issue
Oct 16th, 2018 2:21am