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FedEx (Canada) Customer FAQ

Top Answers & How-to Guides

What is FedEx (Canada)'s Phone Number?

The question we are asked most often is about how to talk to FedEx (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a FedEx office or drop-off location near me in Canada?

Yes, there are numerous FedEx offices and drop-off locations conveniently located across Canada. Whether you're in a major city or...
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Delivery Address Change

How can I change the delivery address for my package?

To change the delivery address for your package, you can contact our Customer Service team and provide them with the tracking number...
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Refund Requests

How can I request a refund for a shipment?

To request a refund for a shipment, you can contact our customer service team with details of the shipment and reason for the refund...
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FedEx Services in Canada

What services does FedEx offer in Canada?

FedEx offers a wide range of services in Canada to meet various shipping needs. Our services include domestic and international shipping,...
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Estimated Delivery Time

What is the estimated delivery time for my package?

The estimated delivery time for your package with FedEx in Canada varies depending on various factors. Generally, FedEx offers different...
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Recipient Availability

What happens if I'm not available to receive my package?

If you are not available to receive your package, FedEx Canada offers several options to ensure its successful delivery. The courier...
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Shipping Costs in Canada

How much does it cost to ship a package with FedEx in Canada?

The cost of shipping a package with FedEx in Canada depends on various factors, including the weight, dimensions, destination, and...
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Pickup Scheduling

Can I schedule a pickup for my package?

Yes, you can schedule a pickup for your package with FedEx. We provide convenient pickup services to ensure your shipment is collected...
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Size and Weight Restrictions

What are the size and weight restrictions for packages shipped with FedEx in Canada?

FedEx in Canada imposes size and weight restrictions for packages to ensure safe and efficient delivery. The maximum weight allowed...
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International Shipping

Can I ship internationally from Canada with FedEx?

Yes, you can ship internationally from Canada with FedEx. As a global shipping company, FedEx offers various international shipping...
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Declared Value Limit

What is the maximum declared value for a package shipped with FedEx in Canada?

The maximum declared value for a package shipped with FedEx within Canada is $50,000 CAD. However, it's important to note that there...
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Location in Canada

Is there a FedEx office or drop-off location near me in Canada?

Yes, there are numerous FedEx offices and drop-off locations conveniently located across Canada. Whether you're in a major city or...
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Help me with my FedEx (Canada) customer service issue

Ask any question you have about FedEx (Canada) customer service. We will do our best to get you answers right away.
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