How can I request a refund for a shipment?

To request a refund for a shipment, you can contact our customer service team with details of the shipment and reason for the refund request. A customer service representative will guide you through the process of submitting a refund request and may require additional information such as tracking numbers or proof of purchase. It is important to submit your refund request within the designated time frame specified in the shipping terms and conditions to ensure eligibility. Please note that certain restrictions and fees may apply depending on the circumstances of the refund request.