Thank you for your ticket order.*FANDANGO****MY ACCOUNT**CONFIRMATION *A***********Enjo...

GetHuman-genedal's customer service issue with Fandango from April 2019

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Thank you for your ticket order.*FANDANGO****MY ACCOUNT**CONFIRMATION *A***********Enjoy Your Movie*Kingdom Men Rising*Kingdom Men Rising**h **m **Monday, April **, ******:**pm **AMC Covina ******* North Azusa Ave.*Covina, CA ***** * View Map*** Adult *Reserved Seating: H**VIEW MY TICKET*TEXT MY TICKET**Payment Summary*Ticket Order:*$**.***TOTAL ORDER:*$**.***Paid with Visa ********************Change Of Plans**VIPs can refund or exchange tickets up until posted showtime.*Change It Up ***FROM THE BIG SCREEN TO YOUR SCREEN**WATCH NOW********VIP* POINTS**GIFT CARDS**FANDANGONOW** Copyright ****, Fandango Media, LLC**** N. Maple Drive, Ste. ***, Beverly Hills, CA ******I purchased a ticket on Wed. April **, **** for Kingdom Men Rising at the AMC Covina **...for H* seat...but I didn't receive a confirmation for it...so I'm assuming it didn't go through...so I decided to order again...but when I did H* was already taken (* ticket sold out of the whole theater and it was the one I had originally ordered...) So I'm assuming there probably is a glech...i really don't think someone else bought that ticket...but I need to make sure I get a ticket for that special showing...so this morning at about *:** a.m. I bought another ticket from u for seat H*...inwhich I did get a confirmation...could you reply to this possible discrepancy...thanks Eugene Dalugdug...Confirmation * A***********Show quoted text*Error Icon*Address not found*Your message wasn't delivered to *****@***.com because the address couldn't be found, or is unable to receive mail.*The response from the remote server was:**** *.*.* No such user - pp*****---------- Forwarded message ----------*From: Eugene Dalugdug ******@***.com**To: Fandango ******@***.com**Cc: *Bcc: *Date: Sun, ** Apr **** **:**:** -*****Subject: Re: Fandango Purchase Confirmation - Please Read*I purchased a ticket on Wed. April **, **** for Kingdom Men Rising at the*AMC Covina **...for H* seat...but I didn't receive a confirmation for*it...so I'm assuming it didn't go through...so I decided to order*again...but when I did H* was already taken (* ticket sold out of the whole*theater and it was the one I had originally ordered...) So I'm assuming*there probably is a glech...i really don't think someone else bought that*ticket...but I need to make sure I get a ticket for that special*showing...so this morning at about *:** a.m. I bought another ticket from u*for seat H*...inwhich I did get a confirmation...could you reply to this*possible discrepancy...thanks Eugene Dalugdug...Confirmation * A************On Sun, Apr **, ****, *:** AM Fandango ******@***.com**wrote:*** Thank you for your ticket order.** *image: FANDANGO*** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DSRTCSBBAT&*ei**Eq*tf*zs**idfPO*Sc**Bbn**tfLexolb*W*xarCj*WJ**yMH*IWSkIbBT*jVpnxg-TMqU*mVg*V*DZCQQ**kkQdHwzCCCdjfWZRLn**dr*-ts*ubboAeH*XtQKbWbdI*wwygyXLv*CYzNAnGoOvSKJx.*** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DSRTCSBDRT&*ei**Eq*tf*zs**idfPO*Sc**Bbn**tfLexolb*W*xarCj*WJ**yMH*IWSkIbBT*jVpnxg-TMqU*mVg*V*DZCQQ**kkQdHwzCCCdjfWZRLn**dr*-ts*ubboAeH*XtQKbWbdI*wwygyXLv*CYzNAnGoOvSKJx.* MY** ACCOUNT** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DSRTCSBDRT&*ei**Eq*tf*zs**idfPO*Sc**Bbn**tfLexolb*W*xarCj*WJ**yMH*IWSkIbBT*jVpnxg-TMqU*mVg*V*DZCQQ**kkQdHwzCCCdjfWZRLn**dr*-ts*ubboAeH*XtQKbWbdI*wwygyXLv*CYzNAnGoOvSKJx.**** CONFIRMATION *A************ *image: Enjoy Your Movie*** *image: Kingdom Men Rising*** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DWACCT&*ei**EgUv*RREtD*KCBF*qpjDlYEu*Wme*Fe-*lC*QpyenpoF*YsTCDMioKnbI*lJ**VHpPxglxK*eCoojxoH*XvfmkoVDp*TJMCRW*Uv*YHLvOtsWFXKXi*DEGVqw*CmT*tGMMTKg*tn*V*g*zBXqFPJZKJqVHSvh**Ukihk*UgZSyaneVLYuz*YrdCtHkv**n*mKmqeYotx*C*dkISqYXY.* Kingdom*** Men Rising** *h **m**** Monday, April **, ****** *:**pm**** AMC Covina **** **** North Azusa Ave.** Covina, CA ***** * View Map** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DWADRT&*ei**Eq*tf*zs**idfPO*Sc**Bbn**tfLexolb*W*xarCj*WJZ-*CINmdHwh*LOe*Lp*C*VKjRCWIJATqwSib*fnirPffNQtXmDLeyR**jNpwmXBnF-e*ix*JmEMys**-*vfBb*e*zUXgHgMGEx*dHYkmfOnpizg*FRNNORt*XcHscxDx*yNdDXFZIzv*CYZdWi*OzHC*I-*gsFLrgh*stBHzmaqHAe*CbvFAYJjelmmAQqlpsvlTbrxcTR*qMQ*UP*wOEM*yLFRL*lHOsofzTJCoiMPQ*z*KS*bPjPZOfQHIjGLUBBPhNk*OEuLSjC*Z*hJEtDgeR**MwzA*tgfHBvEvHPIaQjbkgfd*gRcPsEZlgm*qMHXmraTn*EykCBBho*YN*tz**v*flXARvxidv*xe**Qxc*aAwLza*HJICxbXnap*BIJwC*c*CXPuTZlIu*IeP*qVfAun*bhow*WZ*tJt*nsvCFLqYDRsQV*Rz*gPfz******.****** * Adult** Reserved Seating: H***** VIEW MY TICKET** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DWADWT&*ei**Eq*tf*zs**idfPO*Sc**Bbn**tfLexolb*W*xarCj*WJ**yMH*IWSkIbBT*jVpnxg-TMqU*mVg*V*DZCQQ**kkTGBXIEgcYw*mcN**EUeoaT*eJ*aVMRhSr*lzE*xUF*gzKcGtc*OZ*-E*qFqMB*hCNFRTiRGRVojsj**ANXPReVCAXdApVv**mmw*CDnhbnhO**B*FEvyfewnnH*XAUFFzG*****LjbpyYYff**G*EZjwDMhOcdXTTO*XZi**du*SjsHh*MiOGHYt*Hyn*azoet**PcUUCUXffCpIIq-uRyko*XgFpLfDMxYk*.*** TEXT MY TICKET** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DWCWCT&*ei**EiDjZzbMIoK*ggLyuzQGlwICP*bMjjz*pN*NnVvbza**kZlCWSFd*fnypyuV*jHnHY*hfTdppi*NhL*txP*IOmZtFjR*f*Bg*Qbu*YYE*IIUQkyaX*aLquOhYyo*-DaRbWI*vi-nEVSgZm*DrV*HutRBl*kE*q*d*j*o*lp**----- Message truncated -----**I purchased a ticket on Wed. April **, **** for Kingdom Men Rising at the AMC Covina **...for H* seat...but I didn't receive a confirmation for it...so I'm assuming it didn't go through...so I decided to order again...but when I did H* was already taken (* ticket sold out of the whole theater and it was the one I had originally ordered...) So I'm assuming there probably is a glech...i really don't think someone else bought that ticket...but I need to make sure I get a ticket for that special showing...so this morning at about *:** a.m. I bought another ticket from u for seat H*...inwhich I did get a confirmation...could you reply to this possible discrepancy...thanks Eugene Dalugdug...Confirmation * A***********Show quoted text*Error Icon*Address not found*Your message wasn't delivered to *****@***.com the address couldn't be found, or is unable to receive mail.*The response from the remote server was:**** *.*.* No such user - pp*****---------- Forwarded message ----------*From: Eugene Dalugdug ******@***.com**To: Fandango ******@***.com**Cc: *Bcc: *Date: Sun, ** Apr **** **:**:** -*****Subject: Re: Fandango Purchase Confirmation - Please Read*I purchased a ticket on Wed. April **, **** for Kingdom Men Rising at the*AMC Covina **...for H* seat...but I didn't receive a confirmation for*it...so I'm assuming it didn't go through...so I decided to order*again...but when I did H* was already taken (* ticket sold out of the whole*theater and it was the one I had originally ordered...) So I'm assuming*there probably is a glech...i really don't think someone else bought that*ticket...but I need to make sure I get a ticket for that special*showing...so this morning at about *:** a.m. I bought another ticket from u*for seat H*...inwhich I did get a confirmation...could you reply to this*possible discrepancy...thanks Eugene Dalugdug...Confirmation * A************On Sun, Apr **, ****, *:** AM Fandango ******@***.com**wrote:*** Thank you for your ticket order.** *image: FANDANGO*** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DSRTCSBBAT&*ei**Eq*tf*zs**idfPO*Sc**Bbn**tfLexolb*W*xarCj*WJ**yMH*IWSkIbBT*jVpnxg-TMqU*mVg*V*DZCQQ**kkQdHwzCCCdjfWZRLn**dr*-ts*ubboAeH*XtQKbWbdI*wwygyXLv*CYzNAnGoOvSKJx.*** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DSRTCSBDRT&*ei**Eq*tf*zs**idfPO*Sc**Bbn**tfLexolb*W*xarCj*WJ**yMH*IWSkIbBT*jVpnxg-TMqU*mVg*V*DZCQQ**kkQdHwzCCCdjfWZRLn**dr*-ts*ubboAeH*XtQKbWbdI*wwygyXLv*CYzNAnGoOvSKJx.* MY** ACCOUNT** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DSRTCSBDRT&*ei**Eq*tf*zs**idfPO*Sc**Bbn**tfLexolb*W*xarCj*WJ**yMH*IWSkIbBT*jVpnxg-TMqU*mVg*V*DZCQQ**kkQdHwzCCCdjfWZRLn**dr*-ts*ubboAeH*XtQKbWbdI*wwygyXLv*CYzNAnGoOvSKJx.**** CONFIRMATION *A************ *image: Enjoy Your Movie*** *image: Kingdom Men Rising*** *https:**movies.fandango.com*pub*cc?*ri**X*Gzc*X%*DYQpglLjHJlTQGpMjaF*lERKOzeO*Kf***n**TWzdkPzbfe*hCdjXzcFYwDFTThRzdVXtpKX%*DWACCT&*ei**EgUv*RREtD*KCBF*qpjDlYEu*Wme*Fe-*lC*QpyenpoF*YsTCDMioKnbI*lJ**VHpPxglxK*eCoojxoH*XvfmkoVDp*TJMCRW*Uv*YHLvOtsWFXKXi*DEGVqw*CmT*tGMMTKg*tn*V*g*zBXqFPJZKJqVHSvh**Ukihk*UgZSyaneVLYuz*YrdCtHkv**n*mKmqeYotx*C*dkISqYXY.* Kingdom*Hide quoted text*** Men Rising** *h **m**** Monday, April **, ****** *:**pm**** AMC Covina **** **** North Azusa Ave.** Covina, CA ***** * View Map** ***Hide quoted text**On Sun, Apr **, ****, *:** AM Eugene Dalugdug ******@***.com* wrote:*I purchased a ticket on Wed. April **, **** for Kingdom Men Rising at the AMC Covina **...for H* seat...but I didn't receive a confirmation for it...so I'm assuming it didn't go through...so I decided to order again...but when I did H* was already taken (* ticket sold out of the whole theater and it was the one I had originally ordered...) So I'm assuming there probably is a glech...i really don't think someone else bought that ticket...but I need to make sure I get a ticket for that special showing...so this morning at about *:** a.m. I bought another ticket from u for seat H*...inwhich I did get a confirmation...could you reply to this possible discrepancy...thanks Eugene Dalugdug...Confirmation * A************On Sun, Apr **, ****, *:** AM Fandango ******@***.com* wrote:*Thank you for your ticket order.*FANDANGO****MY ACCOUNT**CONFIRMATION *A***********Enjoy Your Movie*Kingdom Men Rising*Kingdom Men Rising**h **m **Monday, April **, ******:**pm **AMC Covina ******* North Azusa Ave.*Covina, CA ***** * View Map*** Adult *Reserved Seating: H**VIEW MY TICKET*TEXT MY TICKET**Payment Summary*Ticket Order:*$**.***TOTAL ORDER:*$**.***Paid with Visa ********************Change Of Plans**VIPs can refund or exchange tickets up until posted showtime.*Change It Up ***FROM THE BIG SCREEN TO YOUR SCREEN**WATCH NOW********VIP* POINTS**GIFT CARDS**FANDANGONOW** Copyright ****, Fandango Media, LLC**** N. Maple Drive, Ste. ***, Beverly Hills, CA *****

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Fandango

Customer service issue
Reported by GetHuman-genedal
Apr 29th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1612 others
0 customers following this

Timeline

GetHuman-genedal started working on this issue
Apr 29th, 2019 12:10am