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The issue in GetHuman2032020's own words
The movie showing was canceled due to technical issues at the theater and they refunded all but my fandango fee. I called fandango several times and finally got through to an agent who informed me they’d have to contact the theater to confirm and that I would hear back within ** hours. I never heard back nor have I received a refund. My confirmation number from fandango for my tickets was A**********.
GetHuman2032020 did not yet indicate what Fandango should do to make this right.
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