Before contacting them, items GetHuman2598369 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or BillingAddress
The issue in GetHuman2598369's own words
Hello**My name is Sean Keane and I am trying to get some answers on an item I want returned. A couple weeks ago I ordered a Phillies hoodie off the mlbshop website. I got the package in the mail last week and it was an Atlanta Braves hoodie. While I respect the troll job of the person who sent that out to me I would appreciate getting the hoodie that I actually ordered. I tried to return it on the site but it said I had to pay a $** fee so I would not be able to get the full refund. I feel like that's pretty ridiculous and if you guys could help me out with the issue that would be great. Thanks
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