How Do I Get a Refund from Fanatics?

Introduction

Fanatics sells sports gear and other sports related merchandise, for fans of any big league team of any major sport. Unfortunately, when buying clothing online, it can be easy to get the wrong size, or something that just doesn't seem to look the way you thought it would from its online photo. If this has happened to you, you are going to need to know how to get a refund.

What You'll Need

Fanatics has a fairly lenient return policy. For most items, as long as you send it back in like-new condition within 365 days of the shipping date, you can get a refund. That window narrows to 30 days for manufacturer direct items. Unfortunately, you can't return custom items, trading cards, or vintage gear at all. Please note that there is a $9.99 return fee, to cover shipping costs. It will be deducted from your refund. However, even if you need to make more than one shipment to return everything, you will only be charged one return fee. If you opt to get your refund in the form of a gift card, the return fee will be waived.

Initiate the Return

Go to the Fanatics home page. Click on the Track Order link in the upper right corner.

Find Your Order

Enter your order's tracking number in the field provided and click the Continue button. Click on View Order Details to get your order details, then enter the email address you want to use.

Get the Return Label

Click on Return Items. Click on Process Return. A return label will be sent to your email. Print it out.

Get the Return Form

Next, go to the return form page and download it. Print out the return form and fill it out.

Pack Your Return

Pack your return in a new box. Put the return form in the box. Attach the return label to the box.

Ship the Package

Take the package to any carrier you like, such as the Post Office or UPS, and mail the return back to Fanatics.

Conclusion

Fanatics will process your return within 10 days of receiving it. Once they have processed it, your refund should appear in your account in 2 to 7 business days. If you have not received your refund in an appropriate period of time (about 2 to 3 weeks), contact Fanatics, with your order number, and ask them for help locating your refund.