I have two orders from your website that were placed back in October of ****. I have re...

GetHuman1886235's customer service issue with Fanatics.com from January 2019

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The issue in GetHuman1886235's own words
I have two orders from your website that were placed back in October of ****. I have received no shipping information and the two orders say "pending". The items say they will be shipped "no later that Tuesday, April **th.' I would just like to know what is going on with these two orders. *If the items are not available or will not be shipped, I would like to cancel the order and be refunded the two amounts.*I have ordered from your site multiple times and have never had any problems and have been very happy with the products and service until these two orders. *The two orders are for Austin Dillon die cast Lionel cars. I did receive the AJ Klein jersey from the first order in October.*The order numbers are:****-****-********-****-****
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Fanatics.com

Customer service issue
Reported by GetHuman1886235
Jan 3rd, 2019 - 4 mons ago
I have an issue with Fanatics.com too
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Timeline
GetHuman1886235 started working on this issue
Jan 3rd 10:48am