On ***** I purchased an online gift card for my father's birthday. Order...

GetHuman1348994's customer service issue with Fanatics.com from October 2018

782 similar
0 following
Help with my Fanatics.com issue
First: share to improve GetHuman1348994's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1348994's next move: call Fanatics.com.
The best way to get your problem resolved is to tap the button below to start calling Fanatics.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1348994 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or BillingAddress
The issue in GetHuman1348994's own words
On ***** I purchased an online gift card for my father's birthday. Order * **-****-****. I was merely looking to make this purchase and have the GC emailed to him. When it asked me for the recipients email address, I believed that indicated it would be sent to him directly. I called this morning (*****) since he hadn't received anything and was told that the GC would ship to me. When I asked if I could simply change the email address, they indicated it was not transferable or able to be canceled. So I now am stuck with a GC that I don't wan't and have to figure out a way to get my father another birthday gift. The customer service rep I called was of NO help at all either. I can understand if the item had already shipped, but as it's still in process all I want to do is cancel or modify it so I can get it to the person it was intended for. This is really crummy customer service and I will not be purchasing anything from your site again. Lots of ways to get what I need through Amazon who makes life really easy for the customer. Total disappointment.
GetHuman1348994 did not yet indicate what Fanatics.com should do to make this right.
I have an issue with Fanatics.com too
How GetHuman1348994 fixed the problem
We are waiting for GetHuman1348994 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Fanatics.com's attention and get better help faster. Tap below to get started.
Having Fanatics.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Fanatics.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1348994 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1348994
Oct 15th, 2018 - 2 mons ago
I have an issue with Fanatics.com too
Not resolved
Seen by 3 customers so far
Similar issue to 782 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1348994 started working on this issue
Oct 15th 5:58pm