Recently went to use a gift card received from after a returned item from...

GetHuman-bigrago's customer service issue with from August 2018

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The issue in GetHuman-bigrago's own words
Recently went to use a gift card received from after a returned item from Christmas’s. As for some reason you were unable to refund directly to the card I used for purchase I was emails a gift card code and pin *. It doesn’t work. Order * **-*****-**********. item * ***** for $**.**. What really pissed me off was you tried to only refund me $*.**. I inquired as to why and never got an answer. Then after saying you couldn’t refund my credit card you sent me a gift card for only $*.**. Again not answering my question as to why? Then a couple week ago I went to use the card and it said it wasn’t found. WTF??? Card ******************** pin *****.
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Customer service issue
Reported by GetHuman-bigrago
Aug 7th, 2018 - a yr ago
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Not resolved
Seen by 13 customers so far
Similar issue to 395 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or BillingAddress
GetHuman-bigrago started working on this issue
Aug 7th, 2018 9:25pm