Before contacting them, items GetHuman-tlprealm may need:
Billing address, Email address, Phone number, Pin/Password on the account, and Account holders name
The issue in GetHuman-tlprealm's own words
I havent been able to even log into my account for several months to pay my bill. It gets an error before i can even get my username and password in. So then I try to use your phone service which will only let me pay for one of the two lines that i have. I have to then TRY to get to your customer service which is almost impossible to get the second line paid. It takes forever for them to even understand what i need and apparently none of them can fix the issue so I can pay both lines at the same time. So many problems with your customer service lately that I think you are wanting us to take our business to another carrier. I would just like to be able to log into my account and pay for both lines at the same time like i used to be able to do
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