Facebook Customer Service Issues

After logging in, I see the following message: Danish, your account has been locked We have observed unusual activity in your account. It may also mean that someone has accessed your account without your knowledge. Account Lock Date: April 13, [redacted] For your security, your profile will not be visible to others on Facebook, and you won't be able to access your account. To unlock your account, we will guide you through some steps. My Facebook is locked, and there is an issue with confirming my identity. I don't have any identity documents, so please provide a code option for me to unlock my account. Facebook Name: Danish mo Danish Gmail: [redacted] Facebook Password: [redacted] This account is very important to me, so I kindly request you to provide an alternative option to unlock it. Thank you, Facebook Team.

My Facebook account name is Biplab Bhowmik, but someone hacked my account and changed the name to Dey Ashim, along with the email address, phone number, password, and turned on two-factor authentication. They also deleted my trusted contacts. Please assist me in regaining access to my Facebook account. This account is linked to the Free Fire Max game, and I have spent 30,[redacted] to 40,[redacted] rupees on it. Your help in recovering my account is greatly appreciated. Thank you.

Facebook account recovery appeal denied. Hello Facebook Team, I have been using my Facebook account for the past three years and always follow the Community Guidelines. Unfortunately, my Facebook account has been permanently disabled without any reason provided. I submitted an appeal for account recovery, but it was rejected. The information on my National Identity Card matches the details on my Facebook account. I kindly request you to review my case carefully as my Facebook account is very important to me. Please resolve this issue at your earliest convenience. Thank you, Facebook team. Name on my Facebook account: Madan Lal. Mobile number: [redacted]. Email address: [redacted]. My father did not go to school to create the ID. He used a random date of birth. Please send the login code to the mobile number and email address provided, as both are linked to my father's identity. Thank you to the Facebook team and community.

My personal Facebook account was linked to another person's Instagram account without my knowledge. Due to this, my Facebook account got disabled. The Instagram account with username shpqhqccc needs to be unlinked from my Facebook account so I can regain access. I am unable to log in to my Facebook account and I value the personal information stored there. My identity is verified through my official Facebook account and I have followed all community guidelines. I have submitted the required documents for appeal. Please review my case promptly to resolve this issue and reinstate my personal account.

I recently set up a new Gmail account and proceeded to create a new Instagram account using this email. However, during the final steps of the Instagram account creation, I faced an issue with email verification. After multiple attempts, my Instagram account got suspended. I appealed this decision by selecting the "Disagree with this decision" option, which prompted me to verify my identity using the phone number verification. Upon entering my phone number, I received verification codes from several unfamiliar local Lebanese numbers. I'm confused about this situation and unsure about the authenticity of these messages. Can someone please advise me on what happened and what steps I should take next? Thank you.

After logging in, I received the message stating that my Facebook account has been locked due to unusual activity. It seems like someone may have accessed my account without authorization. The lock date is April 13, [redacted]. To enhance security, my profile won't be visible to others on Facebook, and I can't use my account. In order to unlock my account, I need to complete some steps. I am unable to confirm my identity, so I am requesting a code option to unlock my important account. My Facebook name is Danish Mo Danish, and my email is [redacted]. I kindly ask for alternative options to regain access to my account. Thank you, Facebook.

I wanted to report that my Facebook account was hacked over 3 weeks ago. The password was changed without my consent between Friday, May 6, [redacted], and Monday, May 9, [redacted]. I tried to recover my account following your procedure but encountered issues with the recovery email not matching mine, causing me not to receive the code. I provided my correct email, [redacted], and sent a scanned copy of my ID as requested. However, it has been over 2 weeks since I've been waiting for the password reset code with no success. I am concerned about losing 14 years' worth of memories stored on the account. I trust in your prompt assistance to regain access.

I am reaching out to report that my Facebook account was hacked over 3 weeks ago (password changed between Friday, May 6, [redacted], and Monday, May 9, [redacted]). After trying the password recovery process provided, I found that the recovery code was being sent to an email address that is not mine. I then submitted my actual email address, [redacted], and sent a scanned copy of my ID as requested. It has been more than 2 weeks, and I have not received the password reset code yet. This account is important to me as I have had it for 14 years and fear losing all my friends, photos, and information saved over time. I am hopeful for a prompt resolution to regain access to my account.

I am experiencing an issue with the Facebook security check in [redacted]. I am unable to log in as it says I have requested too many SMS codes and need to wait 24 hours. How can I fix this security check problem? Additionally, my personal Facebook account was disabled without any valid reason. I always abide by the Community Guidelines and use my real information on my account. I believe someone reported my account unjustly. I have personal data stored there and need access restored. Kindly assist in recovering my account. Thank you to the Facebook team.

I encountered issues with logging into Facebook after installing Messenger on a Bliss Android emulator. Despite passing security checks and changing my password, I couldn't access my account. I reinstalled Peppermint Linux OS but still faced login problems. I tried changing my password and opting for email security, but nothing worked. I don't have a mobile number linked to my account, only email. I need help resolving this to access Facebook Marketplace and buy items. Additionally, I fear my Oculus account may be affected. The login prompt now asks me to confirm my account ownership due to potential unauthorized access. Your assistance in resolving this matter is greatly appreciated. As a VR enthusiast, I am eager to get back online and engage in the Metaverse. Thank you in advance for your help!

Hello, I am Chriszette Francia, the owner of the ‘Chriszette Francia’ Facebook account. Around 7 – 8 pm Philippine time, I noticed my Facebook and Messenger accounts were accessed without my authorization. At 7:37 pm, Facebook sent me emails regarding password reset and removing my Yahoo account, which is not associated with my FB account. After trying to log back in, my password was incorrect, and I discovered my account was linked to a Hotmail account, which I do not own. My genuine email accounts are Gmail ([redacted]) and Yahoo ([redacted]). I have already emailed my ID (passport) to [redacted] and [redacted] for verification. If possible, kindly assist me in recovering my hacked account. I am eager to cooperate to prove my ownership of the Facebook account. Thank you for your time and effort in helping me with this matter. Sincerely, Chriszette G. Francia Cavite, Philippines Please feel free to contact me on Twitter: @luvrskin, Snapchat: @chrisze__, Wattpad: @CertifiedChoi, Tiktok: @chriszette, Discord: six#[redacted], iCloud: [redacted], and my phone at +63 [redacted] (Globe). Thank you and have a great week!

Hello Facebook Team, I am a genuine user of this account. I have been experiencing an issue with a review request on my Facebook account for quite a while now. I have already submitted all the necessary identification to reopen my account, but I have not received any response from the Facebook team. I kindly ask you to review my appeal and reactivate my Facebook account promptly. Thank you.

Dear Support Team, I am facing an issue with my account, "Shahanwaz Ansari," as it has been disabled by the community. I firmly believe that I have not violated any rules and regulations and I deeply respect your community guidelines. I kindly request a review of my account to be conducted promptly and to have my Facebook account reinstated. The account is linked to various other social media platforms such as Snapchat, PUBG, Instagram, among others that I downloaded from the Play Store. Despite my efforts to adhere to all rules, the account remains disabled and has been accessed by a hacker who is using it to play PUBG. I seek your assistance in recovering my account. I appreciate your attention to this matter and look forward to a swift resolution. Thank you, Shahanwaz Ansari

Good day. My Facebook profile has been blocked by you, citing that my posts do not comply with community standards. I want to remind you that what your fact-checkers assert is merely their opinion. I use my profile for work, and by restricting it, you are hindering my ability to do so. I request the immediate unblocking of my account. Failure to do so may result in legal action, including seeking damages. By preventing me from posting, you are violating Article 21 of the Italian Constitution, which guarantees the right to freely express thoughts through any means. Furthermore, Facebook may be liable to compensate users for unjustly blocking their accounts. Please reactivate all functions of my account promptly, or I will pursue legal actions based on these references.

Your account has been suspended as of May 29, [redacted], for not adhering to our Community Standards. Your account is currently invisible on Facebook, and you cannot use it. You have 30 days to contest this decision if you believe it was made in error. Please be aware that due to the impact of the COVID-19 pandemic, there may be delays in processing your request as we have limited staff available. We will assist you in disputing the suspension if needed within the remaining 30 days.

Hello, I want to report that my Facebook account has been hacked and disabled after there were some posts made without my permission. I am attaching my government-issued identity card to verify my identity and request the reactivation of my Facebook and Instagram accounts. I have not posted any inappropriate content on either platform. I kindly ask for a review of my accounts and for them to be reinstated promptly. Additionally, my PUBG account, which is of high level and linked to my Facebook account, has also been compromised due to this. Your assistance in resolving this matter is greatly appreciated. Account Details: Name: Dipankar Das Phone Number: [redacted] Email: [redacted]

My account, Katrina.cronin.7, was hacked into on May 19, [redacted]. I am unable to regain access as the hacker changed the email address and phone number associated with it. After contacting Facebook Ireland's customer service, I was mistakenly directed to a hacker who posed as a representative and advised me to take certain actions, resulting in a loss of approximately [redacted] euros. Please reach out to me at [redacted] to help resolve this issue as I am unable to reset my Facebook password. I am unable to follow the steps provided due to the changed email and phone number. Without access to these, retrieving any Facebook communication for regaining my account is impossible. Contacting Facebook's address in Ireland has yielded no response. Despite reporting the profile through another account and providing feedback on a new profile, I have not received any assistance.

On May 5th, my Facebook account was unexpectedly disabled without providing a clear reason. I was informed that I allegedly did not comply with community standards and given the option to express disagreement. Following this, a generic message mentioned that due to Covid-19, the investigation into my issue might not proceed. There is a possibility of my profile being permanently deleted with no specific details shared about the problem. I am deeply troubled by the potential loss of approximately 15 years' worth of content, including posts, photos, cherished memories, and connections, some with deceased friends. The lack of transparency concerning the issue has left me anxiously awaiting a resolution for weeks. With only 3 days left for the matter to be addressed, I have little hope that it will be reviewed before my account is erased. This situation feels unjust and goes against principles of fairness. I am urgently requesting the restoration of my account.

Dear Sir, My Facebook account was hacked, and Facebook disabled it for posts I didn't make. Here is my government-issued ID for verification. My Instagram is linked to this account. I haven't posted anything illegal or inappropriate. Please review my accounts and reactivate them soon. Details: Name: Dipankar Das Phone: [redacted] Email: [redacted] Please assist in reopening my accounts. Thank you.

Dear Community Members, I need assistance with retrieving my hacked Facebook account. Earlier, a friend requested help to recover their account and unknowingly used my phone to receive a verification code, which I shared with them. Regrettably, my account has now been accessed without my permission, and the hacker has changed the email associated with it. I am desperate to recover my original account, which I have been using for many years. I would appreciate any support in reclaiming my profile. Thank you. Lilly K.