Hello,**I have scheduled to delete my Facebook account, but prior to that I had request...

GetHuman5725031's Recover Disabled Account issue with Facebook from February 2021

11 views | 135944 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman5725031's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5725031's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5725031 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5725031 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman5725031 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman5725031's own words
Hello,**I have scheduled to delete my Facebook account, but prior to that I had requested a download of all my facebook pictures and videos. I then got an email from the ‘Facebook team’ saying it was ready for download. Every time I went to download them none of the tabs would work to get it downloaded. I went to attempt again on the last day before the deletion was to take place and it said my account was no longer available. Now I am unable to access my account and need those pictures*videos. **I am requiring you to please resend me the Facebook file that contains this information (pictures*videos) at your earliest convenience. It is over a decade of pictures of my children & family memories. Please let me know if you need any information on my end. **I have attached the email below from your team saying my file was indeed ready. **Meghan *image*.jpeg

GetHuman5725031 did not yet indicate what Facebook should do to make this right.

How GetHuman5725031 fixed the problem

We are waiting for GetHuman5725031 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5725031 fixes it.
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman5725031
Feb 5th, 2021 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 135944 others
0 customers following this

Timeline

GetHuman5725031 started working on this issue
Feb 5th, 2021 2:16pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies