Facebook Customer Service Issues

Hello, my Facebook account, which I've had since [redacted], has been hacked. Despite my efforts to reach out to Facebook through various channels, I have not received any responses. The hacker has removed my recovery email and phone number, leaving me unable to change my password. I only have access to an old email that I haven't used in 10 years. My business account (Modern Perfection LLC) is linked to my personal account, and I am unable to address unauthorized charges totaling over $[redacted]. I have been struggling with this issue for about 5 months, spending hours trying to regain access. I created this profile in hopes of getting urgent assistance. I would greatly appreciate any help in resolving this situation before it jeopardizes my business.

Hello, I had my Facebook account removed about 7 weeks ago while I was in Donegal, Ireland. When I tried to use the service in Donegal, it didn't work. I called Facebook's customer service number and spoke with a representative. She mentioned that because I was out of the country using my iPhone, they couldn't verify my account until I returned home to the UK. I'm an American retired in the UK and have been a member for many years in both countries. Could someone validate my ID so I can unblock my account and access my personal mail? I appreciate your prompt assistance. Warm regards, M.H. Kinghorn

I have been unfairly banned from Facebook for supposedly breaking their community guidelines multiple times. One instance was for sharing a photo of sculptures in Rome that they deemed inappropriate. Another recent ban was due to reposting an innocent picture of an elderly man, a child, and a puppy. I can't comprehend how these posts are violations, and I don't have a way to contest these decisions since they are automated. I am frustrated by the lack of response from Mark Zuckerberg when I reached out about this issue a year ago. It is disheartening to witness offensive content and vulgar language on the platform while I face restrictions for unclear reasons, preventing me from even posting fundraising appeals.

I have been trying all day to seek help through Facebook support, but unfortunately, I have been unsuccessful. My ex-girlfriend has posted false information, including my passport details and pictures, on various groups in an attempt to bully and embarrass me. This situation has already caused me to leave my current apartment and have an uncomfortable discussion with HR at work. I have consulted with my lawyer, and we are taking legal action against this issue. While we are in the process of addressing this legally, the harassment continues. I kindly ask for assistance in addressing this matter until we receive formal intervention from local law enforcement. Such actions are illegal in both Thailand and the UK. Here is the link to the picture: [redacted]

I recently set up my Facebook account for my Oculus Quest 2 and during the setup, it asked me to use a mobile phone to download the Oculus app. Since I don't have a phone of my own and always have access to a landline, I used my mother's phone. Shortly after, my Facebook account was disabled while I was in the process of downloading the app. I suspect this might be due to not owning the phone I used. I wish there was a note during setup indicating that the phone used must be registered to the account holder. Additionally, I received an email stating that my email had been changed to a future time from when I received the email. This may be causing issues with my account. I'm at a loss and need assistance. I want to use my Quest 2 but can't under these circumstances. Any guidance on how to regain access to my account without a mobile phone, as I have been without one and a driver's license due to caring for my grandmother in hospice for the last four years, would be greatly appreciated. Also, is it possible to set up the Quest 2 without a phone?

I have attempted to contact the Canada Facebook Customer Service number, 1-[redacted], but have had no luck reaching them. Despite being listed in Alberta, I was informed it is actually in New York. The alternative number, 1 [redacted], is inactive. Another number, 1-[redacted]-[redacted]-[redacted] for 'How to Contact a Live Person at Facebook', does not offer customer support. I am seeking assistance as I have been blocked on Facebook without specific details on the reported abuse. Is there an email I could use instead? I do not wish to use a paid service and do not possess a credit card. The current situation is perplexing, and I seem to be going in circles with no resolution in sight.

I am facing difficulties with Facebook blocking my posts due to reported abusive comments, but I have not received specific details. I have tried contacting Facebook customer service through various phone numbers but haven't received any response. I reached out to the numbers listed for Canada but was faced with confusion regarding their locations. I am looking for guidance to resolve this issue without opting for a paid service as I do not possess a credit card. Can anyone provide me with an alternative email address to address this problem efficiently?

I am experiencing difficulties with Facebook's customer service. Can someone help me with my concerns, please? I find it challenging to receive assistance from Facebook's customer service. I have tried contacting them via phone numerous times with no success. The contact numbers provided seem to be incorrect or inactive. Additionally, I am facing restrictions on my account without clear explanations or details on what abusive content was reported. I am unable to post on my own page which adds to the frustration. I have also encountered unresponsive messages when attempting to reach out for support. Can someone offer guidance or provide a working email address for assistance?

I am experiencing difficulties with Facebook and would like to request an explanation from them to unblock me. I am struggling with contacting Facebook's customer service. If there is any assistance available, could you please reach out to me? I find the navigation on the website to be challenging and the customer service lacking. It would be beneficial to have access to off-shore customer service like the ones in India, the Philippines, South Africa, and Columbia, as they have been very efficient. Unfortunately, trying to reach a human representative through Facebook Customer Service is proving to be futile. I have also attempted to call without success. Do you have an email I can use to contact you? I have received a notification stating that my message was not sent due to reported abusive content. I would appreciate clarification on the specific content and who reported it. Accountability in your operations is essential, especially considering the disturbing posts that exist on the platform. Another message indicated that I am temporarily restricted from posting in groups until a specified date. This restriction includes my own managed groups, which is confusing. Despite my efforts to inquire through Facebook customer service, I have not received a response regarding why I have been blocked for allegedly making abusive comments. I have made multiple attempts to contact the provided phone numbers for Canada Facebook Customer Service, but have faced challenges as the numbers do not seem to be correct. I am not interested in a paid service as I do not possess a credit card. The lack of clarity on the reported abusive comments and the inability to reach customer support is frustrating.

I am still unsure why my account was disabled and I am unable to identify the standards I may have breached. The only post I recall is when I asked for a volunteer to donate a liver to my critically ill mother who urgently needs a transplant. Unfortunately, I was unable to find a donor or assistance. In Egypt, organ donations are not facilitated by medical institutions; instead, patients are responsible for finding donors without insurance or financial assistance. I had no intention of violating any community standards by seeking help. I kindly request the reactivation of my account, which has been active since [redacted] and has never breached any rules. Sincerely, Ahmed Ali

I am experiencing a block on my Facebook account, which happened due to reported abusive comments. I have requested details but received no response. I have tried contacting Facebook customer service via phone numbers listed for Canada, such as 1-[redacted], which were confusing as they seemed to be located in different regions. The number provided for New York, 1 [redacted], was inactive, along with 1-[redacted]-[redacted]-[redacted]. I am seeking assistance but do not wish to use a paid service or provide credit card information. It would be helpful to receive clarification on this issue via email as I feel stuck in a loop of unanswered queries.

I am currently facing a block on Facebook preventing me from making posts. I was reported for making abusive comments, which is quite perplexing to me. Despite my efforts to seek clarification by reaching out to Facebook customer service through posts, I have not received any response. In my attempt to contact Facebook Customer Service in Canada at the number 1-[redacted], listed under Alberta, I encountered difficulty as the operator informed me it belongs to New York. Upon trying the number 1 [redacted] provided for New York, I was met with a message stating it is inactive. I also tested the method suggested about contacting a live person at Facebook through 1-[redacted]-[redacted]-[redacted], only to receive the same response of no customer support availability. I am seeking assistance without wanting to opt for a paid service as I do not possess a credit card. I find myself in a situation where I have been blocked for alleged abusive behavior without receiving any specific details, leading to considerable confusion on my part. I am looking to communicate with Facebook through email as I feel I am going in circles without a resolution. My request is for Facebook to explain the situation to me and lift the block in order to address this issue.

My spouse and I shared a Facebook page under the name Joshua Elizabeth Kragenbrink. While updating the birth date to include our wedding anniversary, the account got disabled as it seemed we were underage per Facebook's standards. We were unaware this would happen; we simply wanted a shared page to connect with family. The linked email is [redacted], with the phone number [redacted] or possibly [redacted] as an alternate. We hope to resolve this swiftly to reconnect with our family online. The original birth date listed was December 11, [redacted].

Dear Sir, I request assistance with my Facebook account registered under my previous phone number. Currently, I can no longer access this phone number. I kindly ask for a review to allow me to add my personal email address to my Facebook account. There is a lot of personal data stored in this account, so I seek your guidance on this matter. I am willing to answer any security questions related to resetting the password and adding my email. Thank you for addressing my issue. Facebook User Name: Fazal Kareem Facebook Account: [redacted] Old Password: aryan11726

Hello, I suspect that my Facebook account has been compromised, as I am unable to reset the password since the verification code is being sent to a mobile number I no longer have access to. When attempting to authenticate through another method, I am asked for a 6-digit login code from a Code Generator or a 3rd party app which I don't remember setting up. I worry that the hacker might have added this extra security layer. I'm concerned since I can't contact anyone at Facebook directly. I have already submitted a request to Facebook with my ID verification, but have not received a response yet. Thank you.

Facebook has restricted my account due to a comment I made, but they have taken it out of context. The comment was in response to a woman downplaying the seriousness of the terrorist attack on the Capitol. I expressed concerns about safety. Facebook has continuously restricted my account, even following me to other sites and using unrelated comments against me. This behavior could lead to legal issues, as the FTC prohibits such actions. I request Facebook to stop profiling my account, lift the restriction, and cease monitoring me. Thank you. Thomas B. Email: tbruneau68 at gmail.com

My account was compromised three months ago, along with my expired driver's license. I was alerted by friends and family that the hacker was soliciting money through cash app. Despite this, my account never requested funds. It seems a similar email was created and my original email has been tampered with. I recently created a new account but can no longer find it, likely due to spam reports. I believe my account was disabled. Even after submitting my current license, I'm still unable to access the account. The name on the account is Mi'Chelle Waters. My business pages are linked, causing financial loss. Assistance is urgently needed to address this issue.

Hello, I am encountering an issue with a group that I established, named "Armenians in Texas," about ten years ago. Within the group, there is an admin who is behaving abusively by blocking me and two other admins. Initially, when the group was formed in March of [redacted], I assigned Mash May and another individual as admins to assist in its management. Subsequently, due to a temporary suspension and reactivation of my Facebook account, the "Creator" badge was removed, granting head admin status to Mash. Despite my attempts to communicate politely with Mash over the past couple of years to restore me as the head admin without compromising her admin status, she has recently returned after a prolonged absence and unilaterally removed all admins except herself. She has also falsely claimed to be the creator of the group, erasing the significant efforts I've invested over a decade to expand the group to over a thousand members. Unfortunately, due to the account suspension in the past, I lack proof of my creator status. Is there a way to obtain such proof or potentially reinstate me as the head admin of the group (under the name Jack)? Mash's actions are detrimental, destroying the hard work of the group and serving as an advertising platform for local businesses. Several other users can attest to the accuracy of my situation. I have attempted to reason with Mash, but her actions are unreasonable. Thank you for your assistance.

I am having difficulty with Facebook Audiences. I need to create a report using specific KPIs that a previous colleague included, such as custom audience match rate, which our partners are interested in. To calculate this, I usually divide Facebook's estimated audience size by the total number of rows in the customer list CSV I uploaded. However, it seems Facebook no longer provides the audience size after list uploads. Instead, it displays a message saying, "Audience Size Is Not Available" for privacy reasons. I have come across others facing the same issue, but I have not found recent articles addressing this concern beyond [redacted]. I am unsure how to view my match rate now. I am hoping Facebook can offer guidance on how to obtain this information or suggest an alternative method.

As a person with a disability that makes it hard to read from a screen, I need assistance through a phone call or live chat for free. While using Facebook, I received a pop-up saying my account was deactivated. I tried following available instructions but was unsuccessful after more than an hour of trying. I know I can chat with a representative as I was doing so before my window closed unexpectedly. I am struggling with understanding and fixing email issues due to my brain injury. Please contact me to resolve this matter and confirm once it's fixed. Thank you for your understanding and help. Contact information: Cha'Yim David at [redacted]. Account info provided: Cha'Yim David, email: [redacted], password: renee567, DOB: 12.27.59. Please assist me.