Facebook Customer Service Issues

My Facebook account was hacked a few weeks ago. Despite my efforts, I have been unable to regain access as the hacker changed all my details. I need assistance to recover my account. The IP address and login location should match my previous Facebook login details. Please help me restore access to my account promptly. Thank you.

Dear Mark Zuckerberg, Please contact me directly at [redacted]. I was contacted by a person named Tammy Lavish on my Facebook account, claiming to represent Facebook and the board. She mentioned that David Brown was selected as one of 20 recipients of a $1 million prize. I urgently need your response on this matter. Also, I am facing issues posting a photo on my Facebook account. Your immediate attention to these urgent matters would be greatly appreciated. I have also been contacted by individuals claiming to be Tyler Perry and Ellen DeGeneres regarding prize winnings. Can you confirm the authenticity of these claims? Please reach out to me at [redacted]. Thank you, and God bless. Sincerely, David Brown

My Facebook account and profile got disabled on Oct. 28, [redacted], after sharing my thoughts on the election. I always aimed to be honest and never spread misinformation. As a senior citizen, I feel mistreated by Facebook. If my profile remains disabled, kindly send my picture to the email provided. I cherished using Facebook for games, shopping, and connecting with others. I seek clarification on why my account was disabled and by whom. Thank you for your attention to this matter. - D Anne Weir

Hello, I recently had my Instagram account disabled under false pretenses of pretending to be someone else. Despite attempting to rectify the situation through the help center by submitting requested personal details like my name, username, email, and a copy of my passport, I have not received any response from Instagram support via email. It has been a week since I have been struggling with this issue. Can someone please assist me with this matter? Thank you.

My Facebook account has been hacked, and the hacker changed my email and phone number. I am unable to receive the confirmation code needed to login. I've updated my password, but I'm still unable to verify my identity as the code isn't reaching my phone or email. Despite selecting my friends to help secure the account, I haven't received any emails or been able to log in. I also tried submitting pictures of my ID through Facebook's help section to prove my identity.

My personal Facebook account was unexpectedly closed about 10 months ago. After requesting a review, my access was restored within 4 weeks when it was deemed a mistake. However, the account was locked again around 5-6 months ago, requesting additional information due to COVID delays. Despite submitting the info, I have not received any updates from Facebook, as my account remains under review. Even though I receive notifications, I cannot access my account, and recent login attempts show activity I didn't do. I'm unable to use Facebook Help or reach out for assistance. This situation is frustrating, especially since I rely on Facebook for communication with friends and family, impacting my use of third-party platforms as well. Being unable to connect with a real person for help is unacceptable to me.

Now, the folks at Bookface are insisting I add my phone number to receive a code supposedly sent to it, but I never get it. I don't care about their process. I'm switching to We Me. Hopefully, Zuckerberg faces consequences for his actions.

Hello, I need assistance with my personal Instagram account, @harrietoflint. Today, I accessed a third-party app called 'Analyser Plus,' and after being automatically logged out, Instagram prompted me to verify my account via text. I complied, but received a message stating that my information needs to be reviewed for account access to be restored within approximately 24 hours. Upon researching, I found that other users of similar apps encountered the same issue without their accounts being reactivated. I uninstalled the third-party app, submitted an ID verification to Instagram, but have not received any updates. I am distressed because my account contains sentimental posts from this year. I would greatly appreciate any assistance or advice on this matter. Thank you!

I am having trouble accessing my legitimate account or resetting the password. Years ago, an account appeared which I didn't address as it didn't seem problematic then. Presently, I can only access the incorrect account and not my authentic one. My genuine account has my dog as the profile picture, while the other account shows me at Mardi Gras wearing beads. I reached out to FB for help days ago but have not received any responses yet.

Hello, I have attempted to enter my Facebook password multiple times, leading to my account being locked. The verification code was sent to my Hotmail account linked to Facebook, but unfortunately, I have forgotten my Hotmail password and am unable to recover the account. I have tried answering the security questions related to the Hotmail account before, but without success. I cannot remember any information regarding my Hotmail account. Could you please advise me on how to regain access to my Facebook account? Thank you.

Hello, I have tried to enter my Facebook password multiple times resulting in my account being locked. The verification code is being sent to my Hotmail account, but I have forgotten my Hotmail password and need help recovering it. I attempted the recovery questions for the Hotmail account previously without success as I have no memory of the account details. My Facebook account is linked to [redacted] Could you please advise on how I can regain access to my Facebook account? Thank you.

My Facebook account got hacked overnight, and the password was changed. When I tried to reset it, the email address was altered to b*********[redacted] instead of [redacted] This email change is preventing me from regaining access to my account. My regular login email is [redacted], and my old password was P@ssw0rd123@ before it was changed 5 hours ago.

Hello, I urgently need assistance with my Facebook account. I lost all my phone data when it unexpectedly reset, and unfortunately, I didn't have a backup. Consequently, I am unable to access my two-factor authentication app to login to Facebook. I kindly request Facebook's support in disabling the two-factor authentication on my account. Your help in this matter would be greatly appreciated. Thank you. 🥺🥺

My Facebook account has been hacked by someone. The hacker is circulating fake and inappropriate videos using my image, damaging my reputation. They are demanding $[redacted] to restore my password. The account name is Hashim Gulled-de Ticha, with a profile picture and a cover photo, with over [redacted] friends. I am requesting the Facebook team to deactivate and permanently close down my account. Thank you for your assistance.

Hello, I am Muhammad Ehtasham. Eight months ago, my Facebook account was reported by unknown individuals. I have provided the necessary information but have not received any response. Please review my message and my Facebook account: [redacted] My account is currently blocked due to these reports. Although some progress has been made, the issue has not been fully resolved. You can contact me through the email [redacted] or by phone at +[redacted]36. Thank you.

I had a previous account with a flamingo profile picture that I deactivated. However, whenever I try to log into my active account that I've had for about a year, it keeps bringing up the deactivated account with a stalker on it. Additionally, every time I create a new password for the active account, it does not work a second time and opens up the deactivated and deleted first account. I have attempted all the predetermined solutions, but the situation is perplexing as everything was working fine for over a year.

Good morning, my Facebook page is active, but nobody has interacted with it for almost three weeks. Someone from the Facebook company, with access to my account, has blocked all my friends so that nobody can see my posts and help me. This is unfair as my page is for rescuing animals, and I need assistance urgently as the animals in the sanctuary are in danger. Why so much wickedness?

It seems like Facebook finds this situation amusing or light-hearted, but I don't see the humor. Everyone, including myself, deserves happiness and a fulfilling life. Although my account is disabled, I find solace in chatting with friends on alternative platforms where I am appreciated. Despite Facebook's lack of support during my struggles, I hope they will address the issues causing my account to be repeatedly disabled without explanation. I am perplexed about how using my real name, Adam Pope, violates Facebook's terms. The inconsistency in their actions is truly baffling to me.

We are experiencing issues with receiving notifications on the Aerobodies Fitness Inc Facebook page. We are unable to see requests in our notifications or page settings. It's frustrating that even after creating a business manager account and adding the Aerobodies account, the request seems to be pending. Additionally, the pending request is not visible in the page settings. We are looking for a solution to fix this promptly.

I attempted to reset my password successfully. However, now I am being prompted to provide identification, but the individuals listed as friends are either non-existent or no longer connected to me. I tried to upload a photo of my driver's license for verification, but it doesn't seem to have been received. How can I regain access to my account? Should I create a new account instead of trying to recover the current one?