I have been unable to remove my visa*debit card from my account, as a result a total o...

GetHuman-earlbuc's customer service issue with Facebook from August 2020

Help with my Facebook issue
Before contacting them, items GetHuman-earlbuc may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-earlbuc's own words
I have been unable to remove my visa*debit card from my account, as a result a total of $** in charges have been taken out since **********. I have tried to remove this card a number of times, but kept getting a notice that it was linked to a subscription and I needed to cancel it before I could remove my credit*debit card from my account.*It is still being charged monthly for this subscription and I want it CANCELLED and all the money that has been deducted credited back to my visa*debit card!**As I stated above I have tried a number of times in the past to remove my payment method from my account and every time I tried I got that note telling me it was linked to a subscription.**This is the first time I have been able to contact anyone in regards to this issue!

GetHuman-earlbuc did not yet indicate what Facebook should do to make this right.

How GetHuman-earlbuc fixed the problem

We are waiting for GetHuman-earlbuc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-earlbuc
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 143329 others
0 customers following this

Timeline

GetHuman-earlbuc started working on this issue
Aug 26th 12:34am
GetHuman-earlbuc shared this issue with friends on Facebook
Aug 26th 12:35am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians