I have been unable to remove my visa*debit card from my account, as a result a total o...

GetHuman-earlbuc's customer service issue with Facebook from August 2020

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-earlbuc's own words
I have been unable to remove my visa*debit card from my account, as a result a total of $** in charges have been taken out since **********. I have tried to remove this card a number of times, but kept getting a notice that it was linked to a subscription and I needed to cancel it before I could remove my credit*debit card from my account.*It is still being charged monthly for this subscription and I want it CANCELLED and all the money that has been deducted credited back to my visa*debit card!**As I stated above I have tried a number of times in the past to remove my payment method from my account and every time I tried I got that note telling me it was linked to a subscription.**This is the first time I have been able to contact anyone in regards to this issue!

GetHuman-earlbuc did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-earlbuc
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 143329 others
0 customers following this


GetHuman-earlbuc started working on this issue
Aug 26th 12:34am
GetHuman-earlbuc shared this issue with friends on Facebook
Aug 26th 12:35am

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