Facebook Customer Service Issues

My [redacted] Facebook account has been hacked, and I have been trying to close it for years. Hackers are using it for business and marketing ads, which is not me. Another account, [redacted], has also been compromised, and I am unable to close it. I have attempted to address this issue multiple times without success. I kindly request the closure of both accounts, along with any others under my name that I may not be aware of, and the deletion of all associated data. If this matter is not resolved promptly, I may need to involve my disabled American veteran attorney. The hackers seem to have control over my devices and Apple ID. Your immediate assistance in resolving this matter would be greatly appreciated.

Hello, my name is Perrie Hart. I forgot my login password for my Facebook account, and the mobile number linked to it is no longer accessible for me to receive a code. I tried to use my current email address to reset the password, but I haven't received any information to do so. I suspect my account might have been hacked. Can someone help me with this issue? Thank you.

I am unable to accept the photo you submitted. Please try uploading it again, ensuring that the information is clear and easy to read. To verify your account, we require a photo of an official ID such as a driver's license or passport. Rest assured that your ID will be kept secure for a certain period to enhance our fraud detection processes. Your ID details will not be shared on Facebook. Thank you for your understanding.

I am dealing with a distressing situation where my ex-husband, Chris Fisher, is spreading false and defamatory information about me and my children on Facebook. He physically harmed my 16-year-old child, resulting in a restraining order and supervised visitation. Despite legal actions taken against him, he is continuing to post lies about myself, my kids, and even his ex-girlfriend, who also has a restraining order due to a rape investigation involving him. The authorities seem to be ineffective in addressing this issue, and my daughter is now facing serious mental health struggles as a result. Any guidance on how to handle this terrible situation would be greatly appreciated.

Hello, my name is Colin Powell. Since last night, I have been unable to access my Facebook account as it has been disabled, and I am unsure of the reason. I have attempted to verify my identity using my driver's license, but I am frustrated as I am unable to speak with anyone to determine the issue. I tried creating a new account with a different email address, but encountered the same problem. I am seeking guidance on how to address this issue. Thank you. -Colin

Hello, I've been having a recurring issue with my Facebook account where it repeatedly asks me to change my profile picture. This has happened twice now, and I would like to find a permanent solution to resolve this problem. The message prompts me to upload a photo that clearly shows my face with proper lighting and sharpness. It states that the photo will be used to help verify my account ownership and that it will be deleted afterward, without appearing on my profile. I am looking for assistance in addressing this issue permanently.

Dear Sir, I am currently facing an issue with my Facebook account due to a photo verification problem. I have uploaded a clear picture of my real face but my account remains locked. It seems someone may have accessed my account from a friend's phone. I urgently need my account unlocked as it contains important business documents that I rely on. I trust that by addressing this issue, I will regain access to my account. Thank you for your assistance, I value the support provided by Facebook.

Subject: Request for Account Reopening Dear Facebook Team, I am writing to request the reopening of my account, under the name Vaghela Jayraj. Recently, my account was disabled due to an issue with photo verification. I have uploaded my real face picture as requested, but unfortunately, my account remains inaccessible. This matter is urgent as I suspect unauthorized activity on my account through a friend's device. I have provided a clear photo of my face for verification purposes, and I am eager to regain access to my account. The information stored on my profile is crucial, especially for my business documents. I kindly ask for your assistance in resolving this matter promptly, as I truly value the support provided by Facebook. Thank you for your attention to this request. Warm regards, Vaghela Jayraj

Hello, I recently reset my password but seem to have entered it incorrectly. Upon attempting another reset, I had to reach out to my trusted contacts since my original email is inactive. My contacts provided the necessary codes for identity verification. Despite Facebook claiming to send an SMS with a recovery link to my phone, I have not received it. Consequently, I'm unable to proceed with the recovery process. Any assistance would be greatly appreciated. Thank you, J. Evans

I uploaded a video on my Facebook page that includes recordings of Saturday Night Live which I captured from my TV. These clips were taken from a public broadcast that was viewed by NBC audiences. Considering that these clips were already broadcast to the general public, are they not considered public domain and available for everyone to use? I shared the video to remind others of the past SNL casts dating back to [redacted] when the show was truly entertaining. I trust that NBCU can understand my perspective and permit me to share the video.

Approximately two years ago, our business's Facebook page faced restrictions on posting ads and promoting posts. This restriction has been frustrating for our small business since ads are crucial for reaching a wider audience and attracting potential clients. Our page was blocked due to an advertisement we posted for CBD oil targeting individuals with hip pain and arthritis. We have since learned that promoting CBD products is prohibited in the United States, despite being legally available in Canada. We sincerely apologize for the oversight and wish to be reinstated as the ban has negatively impacted our operations. Moving forward, we are now aware of the guidelines regarding advertising sensitive products like CBD on Facebook.

Hello, my name is Oyama Lukhanyo Rafeeq Mangoloti. My Facebook account was recently disabled for a violation, which I just became aware of after not using it for almost two weeks. I realize I made a mistake and I apologize. I kindly request for my account to be reinstated. I am a first-time violator, and I would appreciate it if you could review my account to see the type of person I am. I promise not to repeat the error. Please reinstate my account. Thank you.

Hello Facebook Support, I am experiencing difficulty accessing my Facebook account which I suspect may have been disabled. I am unsure of the reason for this. I kindly request your assistance in resolving this issue as I greatly value my connection to Facebook. Facebook holds a special place in my life as it allows me to keep in touch with my loved ones. My name on Facebook is "Khan Sab" and my contact number is [redacted]. I urge you to help me regain access to my account with the same username. Email: [redacted] Username: Khan Sab Thank you, Facebook.

Hello, I encountered an issue with my first Facebook ad being disapproved. After making corrections and resubmitting the ad, my account was disabled shortly after. Although I recovered my personal Facebook account, my business account remains disabled. It appears that Facebook might have an issue with my PayPal payment method. I am eager to resolve these matters promptly to resume advertising on Facebook. Account ID: [redacted][redacted] Thank you, -Evi K.

I am disappointed by Facebook's decision to sponsor the Republican convention. I am concerned about the GOP's connections with far-right extremists like fascists and neo-Nazis. While I support free speech, these groups have crossed a line, and the lack of denouncement from Republicans, along with the president's encouragement, is troubling. I urge for a reconsideration of this decision or for equal support for the Democratic Convention. Sincerely, Kathryn H.

I'm experiencing difficulty accessing my Facebook account. An additional page, GoGreenGal4Arbonne, created for my Holistic Health & Wellness Arbonne business has been disabled by Facebook. The reason given is an alleged violation of the Covid-19 policy, although I only promoted Arbonne products as immune-boosting and not for Covid-19 treatment. I am a mother of a special needs child seeking to share and sell holistic products. How can I appeal this disabled status with Facebook? I am uncertain why this action was taken. I urgently need to contact Facebook via email or phone to resolve this issue, but I cannot find a way to reach them.

Hello, I want to report that my personal profile account, registered under the name of Marcéll Cooper Carstens, was hacked on May 11th at around 5:00 pm. A friend named Trevor Nezar alerted me to the unauthorized access, where the profile picture was changed, and some inappropriate images were posted. Despite changing my password upon receiving an email from Facebook Security, my account was subsequently disabled. I have made numerous appeals to Facebook to explain the situation and regain access to my account and business page, Heart to Heart gifts, but all efforts have been unsuccessful. The situation has caused serious disruption to my personal and professional life, and I am urgently seeking assistance to resolve this distressing matter.

Hello, I am experiencing an issue with my Facebook account being disabled without any valid reason. I haven't engaged in any wrongdoing or unlawful activity. Please reactivate my account promptly. It is an authentic account that I use to stay in touch with friends, family, and relatives. The disabling of my account has caused inconvenience as I have diligently followed all of Facebook's guidelines for many years. I assure you that my account is not involved in any illicit activities upon reviewing it. My Facebook friends, totaling around [redacted], include individuals from my school, college, university, as well as teachers, who are all reputable. The account is under my real name and is registered with my genuine passport and national identity details. Should it be necessary, I can provide proof. I utilize this account for numerous social engagements, making it crucial to me. Kindly reevaluate my situation and lift the restrictions placed on my Facebook account.

Since being hacked, I've had to change my password three times. Every day, Facebook keeps locking me out of Marketplace, claiming my ads don't comply with community standards. Initially, I received notifications to appeal their decisions, but now the notifications have stopped, and I'm left with a suspension notice. Although refreshing the app temporarily resolves the issue, I keep getting locked out the next day without any notifications. I've been locked out all weekend and have sent several messages to Facebook without a response. It's frustrating. Can someone please help with this ongoing problem? Thanks, Darryl T.

Facebook disabled my account because of a statement I made, even though it was not aimed at any specific person but rather in reference to a movie. I received a warning on March 13 stating they understood mistakes happen and did not restrict my account, yet shortly after, my account was restricted for 24 hours as shown in the breakdown. Today, I was restricted for 3 days and given an option to dispute, only to have my dispute closed immediately after indicating disagreement with their decision. I feel unfairly targeted as I notice only African American friends facing restrictions on Facebook for similar comments that others make without consequences. Despite asking them, none of my non-African American friends have faced such restrictions, which adds to this feeling of racial profiling.