It happened on Saturday **th May **** that I made a comment on of my friend's post. Aft...

GetHuman-ikesimon's Recover Hacked Account issue with Facebook from May 2020

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ikesimon's own words
It happened on Saturday **th May **** that I made a comment on of my friend's post. After a few minutes this number **** *** *** **** called me and asked to scroll my phone down that he had sent me a code so as to open a like for me to join a website chat. I called the code for him. After an hour interval my Facebook ceased to open. In a short while I received another call if am the one demanding money from him to invest and earn double.* I went to my Email "*****@***.com" it could not open as well. I checked and discovered it has been changed to *****@***.com.*I was able to recover the email but the Facebook remains in his hand which he is using up till now.* Though I have open another one but I request the the former one be blocked permanently.**Below is my contact phone numbers. ************.************.

GetHuman-ikesimon did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-ikesimon
May 28th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 181881 others
0 customers following this

Timeline

GetHuman-ikesimon started working on this issue
May 28th, 2020 9:55pm