My name is Micky. I am the owner of NO ** Arts located in Islington, London, N* *BG...

GetHuman4878603's customer service issue with Facebook from May 2020

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The issue in GetHuman4878603's own words
My name is Micky. I am the owner of NO ** Arts located in Islington, London, N* *BG. **I have a facebook page (@no**arts ) for No ** Arts https:**www.no**arts.com* which was set up by a member staff back in ****. Her name is Ms Ambra Gattiglia, however when she left the company she passed on admin responsibilities to Mr Jorge Lorenzo-Santana and when he left he did the same and passed to Ms Adriana Barbieri and I think Adriana Barbieri shared these responsibilities with another member of staff, Ms Celine Valligny. These were the last * members of staff who had access to the page. They both do not work for the company anymore. When we asked for the login details, Adriana never responded and Celine wrote**‘There are no login details, we all had to login through our own personal profile. I removed myself as admin earlier this week. Jorge added me as administrator. Bottom line is, only an admin can add you, so it’s down to Adriana.’*Adriana has left our emails and calls unanswered, so we are locked out of our own page. **It also looks like someone has disabled or removed the page. When you follow the link from the gallery website it takes you to a page which reads* **‘The link you followed may be broken, or the page may have been removed.’**Like this, I am unable to use the tips provided online in order to access the page because I have no access to the details that was used for this such as emails and telephone numbers. Looks like they have not used galleries email and telephone as I have tried these too. *Should I just set up a new page instead of trying to gain access to something I never had access too?*Many thanks*Micky ************

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Facebook

Customer service issue
Reported by GetHuman4878603
May 27th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 182495 others
0 customers following this

Timeline

GetHuman4878603 started working on this issue
May 27th, 2020 10:09pm
GetHuman4878603 indicated the issue is not fixed yet.
May 28th, 2020 4:48pm