My personal account was disabled due to posting something on my business page that I la...

GetHuman4859566's Recover Disabled Account issue with Facebook from May 2020

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The issue in GetHuman4859566's own words
My personal account was disabled due to posting something on my business page that I later discovered violated intellectual property rules. I did not understand how the rules worked. I had been warned prior that if we post things that "violate" the rules we could suffer consequences but I didn't understand what "violate" actually meant. We tell people to send us cute animal videos and we toss one up on our page each morning to keep things positive (our page is for a Canadian radio station so most of what we post it music related or simply local news). We trust that the videos we're sent to post are not owned by others but (and this is where I made a huge mistake) I was under the impression that IF they were belonging to someone else, the fact that our page is ***% un-monitized, it wasn't breaking any rules and at worst we'd be informed of it and asked to take it down if requested. I did not thing that displaying a video and making no money off of it was against the law (I was told something about "fair use" but that was invalid in this context, I've now learned).**My business page is very large and I never expected it to get that big. In hindsight when it started growing I should have read up and educated myself on the intricacies of copyright, etc. I know this now. **My personal account of ** years was disabled because of this and it is genuinely a huge misunderstanding. The amount of people I've connected with through my personal account over the years is staggering and I would never have knowing done anything to put my personal page in jeopardy. I must get my personal page back and will do whatever it takes to do so. I have gone over the laws with a lawyer and know where I went wrong before and can assure you that it will not ever happen again. I will even pay a fine if necessary (though I'd rather not as due to the pandemic we're also not doing anywhere near the local business we are used to).**Please advise as to what I can do. Please don't disable the account of someone who's been a loyal user for ** years and has built a page with close to ***,*** followers. Please don't do this. I didn't read the rules thoroughly. I made a mistake and was lazy and have learned my lesson.**Thanks so much,

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Facebook

Recover Disabled Account issue
Reported by GetHuman4859566
May 22nd, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 185360 others
0 customers following this

Timeline

GetHuman4859566 started working on this issue
May 22nd, 2020 10:19pm