My facebook account was hacked and the hacker changed the associated email address and...

GetHuman-avidspor's customer service issue with Facebook from May 2020

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The issue in GetHuman-avidspor's own words
My facebook account was hacked and the hacker changed the associated email address and password and apparently used it to violate community standards and got it shut down by facebook. ** to the best of my understanding, he used a weakness in the android operating system and tricked me into visiting a particular website and then waited for the next time I used my android device to log into facebook**presently the account is still there, but suspended. there is no method I have found to address the issue through facebook online pages that does not require me to log in, which is not possible. and the only other issues take me in feed back loops do to the fact that the account is suspended and only the phone number is still linked to the account**is it possible to recover my account.*Thanx

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Facebook

Customer service issue
Reported by GetHuman-avidspor
May 21st, 2020 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 185810 others
0 customers following this

Timeline

GetHuman-avidspor started working on this issue
May 21st, 2020 4:58pm