A few weeks ago i was receiving offensive advertising. i tried to block it over a few d...

GetHuman-marknora's Recover Disabled Account issue with Facebook from May 2020

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-marknora's own words
A few weeks ago i was receiving offensive advertising. i tried to block it over a few days and i kept getting it. it said i was receiving it because i was a male, geographical location and age. i got frustrated so i changed my DOB in hopes that would solve it. NOTTT I got locked out. Resolution was to provide proof of age. I have done that with a valid birth certificate. there was some indication that after ** days my account would be dissolved. I dont want that to happen as i have some very important contact info. Also said it was taking longer to resolve because of corona ** virus. Can you please advise if I will be reactivated soon. my facebook book account is under *****@***.com. I am begging to please re activate asap. I know there is a process but it took you about **minutes to lock me out and it has * weeks or so with no action to re instate me after following instructions. please acknowledge receipt of this email. thanks in advance Mark Lemon

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Facebook

Recover Disabled Account issue
Reported by GetHuman-marknora
May 20th, 2020 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 186434 others
0 customers following this

Timeline

GetHuman-marknora started working on this issue
May 20th, 2020 12:32pm
GetHuman-marknora indicated the issue is not fixed yet.
May 20th, 2020 6:14pm
GetHuman-marknora indicated the issue is not fixed yet.
May 20th, 2020 6:26pm