Dear Facebook team,*My two friends and I run a page called Smart Boars, which posts dai...

GetHuman-smartboa's Problem With a Page issue with Facebook from May 2020

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The issue in GetHuman-smartboa's own words
Dear Facebook team,*My two friends and I run a page called Smart Boars, which posts daily interesting facts and posts(written by one of us) about science, history, education(we are students of different sciences, everyone has their own field). Sixteen days ago, on **th of May, our page was blocked without any warning or detailed explanation. It just said that we broke some Facebook policy, but didn't specify what we did and what was the problem. We tried to come up with ideas of what could it be, but we haven't come to any conclusions. Also, my personal account was temporarily banned - Facebook asked me to send code they sent me on my phone, and even my picture to make sure that it is me. That's why we thought that maybe algorithm thought I am a bot and that after they see that I am not, they will remove restrictions on our page as well - but it didn't happen. I was sharing our posts in a quite number of groups (*-* on average), but it was always in the groups related to the topic we were writing about, and people were definitely enjoying it. And we were sharing only one post to a specific group every three or four days - so definitely not spam.*Now, ** days have passed, and we are quite desperate. Our page was really making progress - we reached *** followers on that day, and we were very excited and enthusiastic about creating and sharing science content with people who are interested in it. We wrote a report, but we haven*t got any answer ... we are upset, especially because this happened without a warning and without explanation. We really like using Facebook, and we are sure that our page was giving a good contribution to the community. We hope that this is just a misunderstanding and that our page could be restored(published) again.*I really hope some human will read this.*Kind regards,*Ognjen Tomic*Smart Boars administrator

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Facebook

Problem With a Page issue
Reported by GetHuman-smartboa
May 29th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 181325 others
0 customers following this

Timeline

GetHuman-smartboa started working on this issue
May 29th, 2020 10:35pm
GetHuman-smartboa indicated the issue is not fixed yet.
May 30th, 2020 7:40am