Facebook Customer Service Issues

I recently started using Facebook for my music page and to connect with friends from different countries. After adding friends, my account was reported as bad, resulting in it being disabled. I have been asked for an ID to recover it but submitting my father's ID has not been successful. This is crucial as I need to use the account for my music and to reach my fans. Please lift the disablement on my account (Shreyansh Ghoshal) which features a logo of a white fox girl. The name of my page is (Minedroid Music). Your assistance in resolving this matter would be greatly appreciated.

Someone accessed my account at 6:30 p.m. while I was at work, so it wasn't me. I need help updating my information since I can't recall my password. I'm willing to provide details closest to my password for assistance. My name is S. Martinez Martinez, also known as Ester Andrad Andrade. You can reach me at [redacted] or via email at 1127e[at]gmail.com. My date of birth is 3/11/[redacted]. I am reminded of the quote, "...the Lord is my refuge and my strength, I stand for Israel." Currently, I am involved in planning my 40th high school reunion at Lyford High School in Lyford, Texas. Our mascot is a bulldog, and our school colors are green, gold, and white. Please let me know if you require more information. I appreciate your assistance. Sincerely, Ester.

My Messenger account restrictions I have been using Messenger without a Facebook account for a while. Recently, Messenger required a Facebook account for some actions. I created a new Facebook account with my old phone number hoping to transfer my chats and groups, but it resulted in an empty Messenger. This is troubling as I have valuable work-related content in those chats. To resolve this, I removed my phone number from the new Facebook account to reconnect it to the old Messenger, which does not require Facebook. However, now my old Messenger account is restricted. I urgently need to find a solution to recover this content.

I didn't want my date of birth displayed on my account because it showed up on my iPhone account calendar even when blocked. I was concerned about privacy and edited it to an earlier date, unintentionally locking myself out. To verify my identity, I need ID with my full name, Teri Cameron Squires. Providing various IDs, excluding my hard-to-read birth certificate photo, didn't help. My husband, Greg Squires, has an account with pictures of me as additional verification. Contact me at tlc4teri@[redacted]. Thank you, Teri L. Squires.

FACEBOOK ACCOUNT HACKED Yesterday, I found out that my Facebook account was compromised. I received an email from Facebook stating an attempted login using Chrome on Mac OS X 10.15. Subsequently, friends informed me of solicitations for charity funds from my account. When I tried to reset my password, I got stuck when asked for a 6-digit code that was never sent to me. I was even asked to pay for help to contact Facebook support. Today, I contacted AOL and a helpful lady assisted me remotely in changing my password after obtaining the missing code. However, I couldn't locate the Code Generator on Facebook. I unsuccessfully tried to access it via mobile phone. I was advised to create a new Facebook account but am now having trouble accessing it as my old account keeps appearing instead.

My Facebook account was hacked on Easter Sunday. The hacker, David Nhoi, has taken over my account and even my late husband's memorialized account. Despite numerous reports, Facebook has not taken any action, claiming he hasn't violated any community standards. I am unable to secure my account as the verification code is being sent to an old email that I can't access. I've reported the issue to Action Fraud and signed up with CIFAS to protect my credit. Social media is essential for me as a widow to stay connected with my family, but now I've lost contact with friends and groups. I've created a new account with a different email, but it's only a temporary solution for me to stay in touch. 😢

I need help with my Facebook and Messenger accounts. My name is Christopher John Williams, and I was in jail from October 20, [redacted], to January 6, [redacted], unable to access my accounts. When I tried to log back in, I was told my account was disabled due to suspected hacking or inappropriate usage. My fiance noticed my account vanished, and my friends received messages while I was incarcerated, but they knew it wasn't me. I've used my Facebook and Messenger since May [redacted] without issues. I have a personal and business page and use them to log into many other apps. Now, I can't access those apps until my accounts are reactivated. I'm eager to reconnect with my fiance, friends, and improve my business page. Could you please help me reactivate my accounts as soon as possible? I rely on them daily and never encountered any problems before. Thank you for your assistance.

Hello, I am seeking assistance with a Facebook issue that has persisted for 9 days. Last July, I discovered unauthorized charges on my Paypal account related to Facebook. Although resolved in my favor with the money returned, I now face a restriction when attempting to run ads for my business. Despite efforts to resolve this through Risk Management Analysis, the issue persists. Contacting Facebook has been challenging and responses have ceased. Even with assistance from a colleague, access remains restricted. I am at a loss and seek guidance on how to connect with a human at Facebook for resolution. Thank you, Lisa N.

I was alerted by a friend on Monday, April 20th at 8:20 pm that my Facebook profile had been changed, suspecting it was hacked. I checked my emails but found nothing from Facebook. Despite following the account recovery instructions, the hacker had altered the email to a Yahoo address. Despite numerous attempts and reports from friends, Facebook has not responded to any of my emails regarding the issue. I am reaching out for assistance to regain access to my account. My original details are as follows: Name: Sue Wyllie Mobile: [redacted]9 Email: [redacted] None of this information has been altered by me. When attempting to login using my phone number, it redirects to a Yahoo address under the name Marie Poullard, which is not me. I am unable to receive the password change code as the hackers have control of my email. I am at a loss on how to proceed. Any help would be greatly appreciated. I can be reached at my alternate email: [redacted] Thank you.

Greetings, I am Jamal, the Managing Director of MOHA Sales. I have recently learned that our business manager account was disabled, and I find this unfortunate. We always prioritize adhering to Facebook's policies when creating campaigns, but I acknowledge that some guidelines may have been overlooked. Moving forward, we will ensure to follow these guidelines diligently. As we plan to increase our ad spend in Q3 of [redacted] post-pandemic, we kindly request the restoration of access to our business manager account. We value long-term partnerships with Facebook and commit to closely monitoring and complying with their policies. We appreciate your consideration. Warm regards.

I have been answering questions and helping people on Facebook for years without compensation. However, I am now in dire need of income to prevent losing my home. Unfortunately, I have faced difficulties finding a job where I am not expected to engage in inappropriate behavior for pay. Despite my efforts, I am struggling to support myself financially. I have decided to close my Facebook and Instagram accounts as I can no longer offer my assistance for free while others in similar professions are paid for their services. Please deactivate my Facebook account if I cannot receive financial compensation. I am on the verge of homelessness and need to take drastic measures to secure my future. Thank you. - B Jones Harris

I am facing an issue with a hacker who has gained access to all my email and Facebook accounts. They keep prompting me to verify my information and reset passwords, but the screen ends up showing as not connected. Even after updating my phone number, all linked accounts stopped functioning as the hacker had set his phone number to receive my text messages. This person also stole my [redacted] Profile and hacked into all my email accounts since then, attempting to steal my identity. Despite my efforts to update my phone for a fraud alert, the hacker managed to hack into my iPhone shortly after. This situation needs urgent attention to recover my accounts from this fraudulent activity. -R. B.

I had a negative experience at a Lidl store and afterward, someone named Abbey Nightingale targeted me with hateful comments on Facebook. After our interaction, Abbey Nightingale deleted the account and comments made. I shared the exchange where they made disrespectful remarks towards me. They even told me to leave the UK because of Brexit. I have reported this incident to the police and would like to submit the chat as evidence. You can view the video related to this incident on my Facebook page.

I am seeking to recover a collage of photos of my Boston Terrier, Ozzy, who passed away. My granddaughter created and sent it to me, but I accidentally deleted it from my phone. Ozzy was a black and white Boston Terrier without a black spot on the top of his head. I want to use the pictures to create a painting in his memory. I also have pictures of another Boston Terrier in my gallery, but I am only interested in retrieving the ones of Ozzy. I have checked PastBook but couldn't locate them there. If you can find and resend these pictures to me, I would be willing to pay for them. It would mean a great deal to me to have these precious memories back as he was a beloved companion who lived to be 13 years old. Thank you, Rita Velasco.

Hello there! This is my first Instagram ad that wasn’t approved. I recently discovered it was rejected for unacceptable business practices. To clarify, I am not selling anything. As stated in my bio, I am a dancer and choreographer creating content for entertainment and creativity, not for profit. Dancing is my passion and sharing my videos is my way of expressing myself. I follow all guidelines, credit appropriately, and avoid using any inappropriate hashtags. While this ad was initially approved, it was later disapproved, seemingly due to an error. I want to emphasize that I am not in violation of Instagram policies. I hope this clarifies the situation, and I kindly request reconsideration. Thank you for your attention and I look forward to a prompt response.

Recently, I opened an e-commerce store. I purchased a domain, contacted suppliers, created a site using Shopify, and set up a business page on Facebook for my company "Meows & Woof." I transparently introduced my business and shared images of our pets. I attempted to create two ads—one promoting subscription to my site with a chance to win a pet carrier, and the other for a collar. Both ad attempts were rejected by Facebook, accusing me of scamming. Despite my genuine intentions, they disabled my account after my second try.

I am reaching out for assistance in regaining access to my account. Since July 4, [redacted], I have been unable to log in to my Facebook account. The password was altered without my knowledge, leading me to believe it has been compromised. Additionally, my phone number was removed, preventing me from resetting the password. Unfortunately, my email associated with the account is outdated and inaccessible, and it seems my Yahoo email was used to hack into it. This issue has also affected my ability to access my Instagram account and other social media platforms linked to my Facebook. I have attached my driver's license for identity verification. User Name: amr.kamal.[redacted] Previous Password: [redacted]89 Email (no access): [redacted] I appreciate any prompt assistance you can provide.

I need help resolving account access issues. I own a business and have multiple accounts on Facebook. One of my accounts, Tracy Louella Fisher, got locked for 30 days after I made a comment about Americans storming beaches. While I admit my comment wasn't ideal, others made worse remarks without consequences. Frustrated, I created a new account, Tracy Pickell, due to personal reasons. Unfortunately, I can't access this new account from my new phone. I feel unfairly treated and request assistance to regain access as I'm not pretending to be someone else or causing harm. My fiancé and I started a business, and I've been using the new account for personal use during the lockout. Please, help me resolve this situation.

The old St. Michael's Hospital in Grand Forks, ND, was transformed into "St. Anne's Guest Home" in the 1950s to cater to the elderly and disabled. By the 1980s, the facility had relocated, incorporating a subsidized housing unit. The original site has now been repurposed and is known as Riverside/View Apartments. While there is a Wikipedia page for "St. Anne's Guest Home" featuring images of the former location, it no longer exists. To avoid confusion with a hotel, St. Anne's now adopts the term "St. Anne's Living Center." The name St. Anne's Guest Home refers specifically to the supervised living wing, akin to assisted living, while St. Anne's Housing for the Elderly pertains to the subsidized housing apartments. St. Anne's Living Center has a Facebook page for further information. Thank you for addressing this matter.

Good evening, my name is Marco Pánchez, I am a Facebook user. I recently made a comment regarding individuals posing as doctors in my country, Ecuador, and in South American countries. I made reference to publications and investigations done, as well as information found on YouTube about fake doctors and the export of trained Cubans to Latin America to serve extreme left-wing groups and individuals seeking to maintain power through corruption. I also discussed the term "indio" in Ecuador, referring to certain ethnic groups. My account has been temporarily blocked, but I want to clarify that I never intended to offend decent individuals with ethical and moral behavior. I only aimed to shed light on the corruption in Ecuador. I appreciate if Facebook members can reconsider my situation. I will be more careful in my future posts to avoid offending users, but it is essential to call out corrupt individuals for what they truly are - criminals. Thank you very much for your understanding.