I went to jail for awhile and while I was incarcerated my wife disabled my phone and af...
GetHuman4310121's customer service issue with Facebook from January 2020
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4310121's own words
I went to jail for awhile and while I was incarcerated my wife disabled my phone and after I got out I got a new phone and number and I'm having a hard time logging in to my account and every time I try to log in I get sent to a security screen and the old phone number I can't use cuz I no longer have that phone number or phone and I have no way to get ahold of the people on my account recovery screen so I can't get the codes that Facebook will send them and when I get a code sent to my email address and I type it in I get the security screen again asking for verification of my identity and one time I was able to send a picture of my ID and that's been a couple of weeks ago and I haven't heard back from them and I'm trying to get on Facebook and I think Facebook should have contacted me by now
GetHuman4310121 did not yet indicate what Facebook should do to make this right.
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