Facebook suspected my account was hacked and asked if I had logged in. It was from my...

GetHuman-angiehch's Can't Receive Code to Reset issue with Facebook from January 2020

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The issue in GetHuman-angiehch's own words
Facebook suspected my account was hacked and asked if I had logged in. It was from my same city and it wasn't me so I said no I had not logged in. It locked my account. I had changed my password that same week to be more secure but it would not accept my new password. I swear I am typing it correct but who knows for sure since it was my first time trying it after changing it. I did the "forgot password" thing and it wants to send me a code, but my email is a thousand years old because I started facebook a thousand years ago. So I said I don't have access to that email and I added a new one. I uploaded a my ID and it has been over a week and I have not gotten anything from Facebook. I tried the whole process again and now it errors saying the email I entered is already being used and they will review my ID picture when they get too it. But other chats say FB usually reviews within ** hours and I am way past that. Please help! I think my account is locked for good!

GetHuman-angiehch did not yet indicate what Facebook should do to make this right.

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Can't Receive Code to Reset issue
Reported by GetHuman-angiehch
Jan 9th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 238957 others
0 customers following this


GetHuman-angiehch started working on this issue
Jan 9th, 2020 3:58pm

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