Hi I used my account yesterday and slept and once I wake up and tried logging in it say...

GetHuman-tahalod's Recover Hacked Account issue with Facebook from December 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-tahalod may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-tahalod's own words
Hi I used my account yesterday and slept and once I wake up and tried logging in it says my password had been changed In The night. Some one has hacked my account and changed the password and I can’t access the email since it’s a very old email address. *If you want I can give you names of family and friends who are Facebook users and they can verify that account is mine. Please help me as to I am clueless of what to do, I can provide my driver licences and passport to verify also and you can ask my Facebook contacts also *I will be really grateful for your help

GetHuman-tahalod did not yet indicate what Facebook should do to make this right.

How GetHuman-tahalod fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-tahalod
Dec 25th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 235474 others
0 customers following this

Timeline

GetHuman-tahalod started working on this issue
Dec 25th, 2019 6:55am
GetHuman-tahalod indicated the issue is not fixed yet.
Dec 25th, 2019 7:54pm

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