My father's Facebook account was hacked on ********** during the night, and he was no a...
GetHuman4143164's Recover Hacked Account issue with Facebook from December 2019
Help with my Facebook issue
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Before contacting them, items GetHuman4143164 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4143164's own words
My father's Facebook account was hacked on ********** during the night, and he was no access to his account anymore. His email address used as a login and all the mails alerting this change were erased in order to reverse this. Now the account have an unknown email address as a logging that have no relation to my father.**His email account is secure now (we changed the password).**We would like help reversing the change of the login email or any other way to recover his account.**Thanks for your time and support.
GetHuman4143164 did not yet indicate what Facebook should do to make this right.
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