My FaceBook account was hacked. At first they changed my password, then they put on * f...
GetHuman4098230's Recover Hacked Account issue with Facebook from December 2019
Help with my Facebook issue
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Before contacting them, items GetHuman4098230 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4098230's own words
My FaceBook account was hacked. At first they changed my password, then they put on * factor authentication with a generated code that I wasn’t being sent. Afterwards, they removed the email I was using to login, as well as my phone number in the account. You can tell my account was hacked because of the IP address being out of the US from a device never used. I want to reclaim my account and unlock the * factor authentication.
GetHuman4098230 did not yet indicate what Facebook should do to make this right.
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How GetHuman4098230 fixed the problem
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GetHuman4098230 indicated the issue is not fixed yet.
Dec 16th, 2019 4:54am
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