Good afternoon.**My name is Lydia Kalilo, I have a BIG issue. I recently found out from...

GetHuman-ldkalilo's customer service issue with Facebook from December 2019

Help with my Facebook issue
The issue in GetHuman-ldkalilo's own words
Good afternoon.**My name is Lydia Kalilo, I have a BIG issue. I recently found out from a friend that I am on your application as Lydia Kalilo Mulenga, which is certainly not me, because I had deactivated my account years back. This person is impersonating me, took pictures from my other social media uploading them on Facebook as me e.g Instagram, that’s why I have become now private on Instagram. I tried making an account on Facebook to report this person, however due to a lack of friends, your app policy suspended me for a while. This person has so many followers and has been using my name and pictures for years. Please help me block this person and anyone that tries logging in with the name Lydia Kalilo. This account claims to be living in Zambia, however, I have never been to Zambia. I am Namibian. I hope that you review this account thoroughly, look at their email address and compare it to mine.**I’m pleading, please help me stop this person impersonating to be me*Thank you for your time!

GetHuman-ldkalilo did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-ldkalilo
Dec 13th, 2019 - 3 years ago
Not resolved
Seen by 52 customers so far
Similar issue to 232407 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-ldkalilo started working on this issue
Dec 13th, 2019 2:20pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 13th, 2019 7:41pm
GetHuman-ldkalilo shared this issue with your circles on Google+
Dec 13th, 2019 7:41pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 13th, 2019 10:39pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 8:05am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 8:45am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 8:46am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 8:46am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 8:47am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 9:06am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 9:07am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 9:12am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 9:22am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 9:26am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 9:31am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 9:55am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 11:26am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 11:27am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 11:29am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 12:49pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 1:00pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 1:42pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 1:48pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 1:53pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 2:54pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 3:17pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 4:38pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 4:51pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 4:51pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 5:16pm
GetHuman-ldkalilo confirmed the issue is fixed. Hooray!
Dec 14th, 2019 5:16pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 5:16pm
GetHuman-ldkalilo confirmed the issue is fixed. Hooray!
Dec 14th, 2019 5:16pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 6:23pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 14th, 2019 6:31pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 15th, 2019 12:43am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 15th, 2019 4:57am
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 17th, 2019 7:24pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Dec 18th, 2019 12:42pm
GetHuman-ldkalilo indicated the issue is not fixed yet.
Jan 5th, 2020 3:00pm

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